Benefits Specialist

2 months ago

Fort Wayne, United States XcelHR Full time
Job DescriptionJob Description

At XcelHR, our mission is to help business owners thrive. Our experienced team of professionals is dedicated to being a part of a business owner's toolkit, so they have the time to focus on what they love - their business. We pride ourselves on our service-oriented culture and our commitment to achieving and fulfilling our clients' needs and expectations. We are seeking individuals who desire to excel in a full-service organization.

Position Overview: We are looking for a Benefits Specialist to join our team to support full-range benefits administration and customer service to our clients and their employees. The position is expected to exercise a defined set of functions daily, exercising autonomy in matters of administration and auditing of benefit plans.

#ZR

Essential Functions:

  • Responsible for ensuring all benefit plans are administered correctly and efficiently while adhering to deadlines of the plans.
  • Analyze, audit, and prepare monthly insurance carrier remittances along with sending check requests to the accounting department.
  • Collaborate with payroll regarding deductions or termination of employee's and/or client's benefits.
  • Responsible for additions and terminations in the HRIS system as well as with the carriers.
  • Responsible for the HRIS system as it pertains to the benefits and ACA.
  • Management of the vendors and their online carrier portals.
  • Provide functional guidance and direction to employees and clients on benefit offerings.
  • Respond to employee requests/inquiries regarding their medical, dental, vision, flexible spending, HSA, and life insurance plans.
  • Facilitate employee benefit meetings as it pertains to benefit renewals for existing clients and administer plans to new clients.
  • Work with managers, insurers, and internal departments to maximize plan performance and the employee experience.
  • Research and resolve escalated employee issues with insurers and draft responses with guidance from Benefits Manager as needed.
  • Understand the ACA requirements and send out monthly ACA reports to the clients.
  • Administers COBRA paperwork and payments.
  • Coordinate the on-boarding process with sales and payroll as it pertains to benefits.
  • Provide exceptional customer service experience to all clients and employees of those clients.

Qualifications:

  • Associate’s degree or Job-Related Experience.
  • At least two years of experience in a full-spectrum Benefits Specialist role, in a high-volume workload environment.
  • Demonstrated success in a Customer Service role (internal or client-facing).
  • Excellent data entry skills with high accuracy and attention to detail.
  • Strong computer skills in Microsoft Office products, especially Excel.
  • Outstanding problem-solving and analytical skills.

XcelHR is an Equal Opportunity Employer Core Values: Integrity, Passion, Respect, Honor, Excellence, Ownership, and Enthusiasm.

Company DescriptionAt XcelHR, our mission is to help business owners thrive. Our experienced team of professionals is dedicated to being a part of a business owner's toolkit, so they have the time to focus on what they love - their business. We pride ourselves on our service-oriented culture and our commitment to achieving and fulfilling our clients' needs and expectations. We are seeking individuals who desire to excel in a full-service organization.Company DescriptionAt XcelHR, our mission is to help business owners thrive. Our experienced team of professionals is dedicated to being a part of a business owner's toolkit, so they have the time to focus on what they love - their business. We pride ourselves on our service-oriented culture and our commitment to achieving and fulfilling our clients' needs and expectations. We are seeking individuals who desire to excel in a full-service organization.

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