Advisory Operations Associate

2 weeks ago


Columbus, United States Hired by Matrix Full time
Job DescriptionJob Description

Position Type:
Contract
Onsite
 
Required: 

  • Efficient written and oral communication skills.
  • Strong interpersonal and service skills.
  • Problem solving, personal accountability, ownership, and professionalism.
  • Ability to learn quickly and apply knowledge.
  • Teamwork as well as ability to work well individually.
  • 4-year degree in Finance, Economics, Business Management, Communications or similar preferred.
  • General knowledge of financial markets.
  • Working knowledge of systems and policies and Billing on advisory accounts a plus.
  • Top Skills:
    • Good problem solving skills
    • Flexibility
    • Ability to explain complex concepts easily

Responsibilities: 

  • The Advisory Operations Associate will serve as a subject matter expert and point of contact for branch personnel in regard to Advisory account opening, maintenance, and billing.
  • Will explain various policies and procedures, assist with navigation of the firm's systems as well as process branch personnel requests.
  • Inquiries and processing request include, but are not limited to, Advisory account opening, clearing account deficiencies, adjusting the client's advisory fee rate, explaining the firms standard floor and support levels, linking client accounts for billing purposes, modifying a debit account, and various advisory policies that affect commissions.
  • In addition to being the Advisory point of contact, the Advisory Operations Associate will work with Advisory Operations on researching exception reports and will assist in Advisory Related Project work.
Company DescriptionHired by Matrix believes in the human touch and starts every partnership with an in-depth conversation. By talking with our clients about their hiring needs and listening to job seekers describe their career goals, we build an understanding of what they are looking for and work hard to make it happen.Company DescriptionHired by Matrix believes in the human touch and starts every partnership with an in-depth conversation. By talking with our clients about their hiring needs and listening to job seekers describe their career goals, we build an understanding of what they are looking for and work hard to make it happen.
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