Home Infusion Intake Coordinator

4 weeks ago

Orange, United States AmeriPharma, a Harper's Pharmacy Company Full time
Job DescriptionJob Description

Why Join Us?

We're a rapidly growing company where you will have the opportunity to contribute to our joint success on a daily basis. We value new ideas, creativity, and productivity. We like people who are passionate about their roles and people who like to grow and change as the company evolves.

At AmeriPharma, you'll have access to:

  • Great pay and general compensation structures
  • Full benefits package including medical, dental, vision, life that fits your lifestyle and goals
  • Employee assistance program to assist with mental health, legal questions, financial counseling etc.
  • 401k program
  • Comprehensive PTO and sick leave options available 
  • Plenty of opportunities for growth and advancement
  • Company sponsored outings and team-building events.
  • Company sports and recreation leagues to keep you active and get to know everyone better
  • Casual Fridays 

Job Summary

As the Home Infusion Intake Coordinator at AmeriPharma's Specialty Care IV division, you will play a vital role in ensuring patients receive seamless and high-quality home infusion therapy services. This position involves collaborating with healthcare professionals, patients, and insurance providers to facilitate the intake process for home infusion therapy. Your dedication to patient care and coordination skills will be essential in making this transition as smooth as possible.

Duties and Responsibilities 

  • Patient Assessment: Conduct comprehensive assessments of patients to determine their eligibility and
    suitability for home infusion therapy. This includes evaluating their overall medical condition, social and living
    situation, and identifying any potential barriers to successful home infusion.
  • Insurance Verification: Collaborate closely with our billing department to verify insurance coverage
    and benefits related to home infusion therapy.
  • Coordination: Work in close conjunction with healthcare providers, including physicians, nurses, pharmacists,
    and discharge planners, to coordinate the transition of patients from hospital or clinic-based care to home
    infusion therapy. Communicate the specific needs and treatment plans of patients to the relevant professionals.
  • Patient Education: Provide thorough and clear information to patients and their families about the home
    infusion therapy process, the transition of care, and the procedure for medication delivery.
  • Documentation and Reporting: Maintain accurate and up-to-date electronic records of patient information and
    track their progress throughout the intake process.
  • Quality Assurance: Ensure strict adherence to all applicable healthcare regulations, standards, and
    organizational policies. Implement quality assurance measures to monitor patient satisfaction, address any
    issues promptly, and continuously improve the intake process.
  • Collaboration: Foster strong working relationships with the pharmacy and clinical teams to facilitate the
    accurate ordering and timely delivery of medications, supplies, and equipment required for home infusion
    therapy.
  • Scheduling: Manage patient refill schedules efficiently, maintaining an organized and up-to-date refill calendar
    to ensure uninterrupted care.

Required Qualifications

  • Knowledge of home infusions therapy (specifically TPN therapy), including various administration methods and associated equipment is a plus. 
  • Excellent communication skills, both written and verbal, to effectively interact with healthcare professionals, patients, and third-party vendors. 
  • Exceptional attention to detail organizational skills to manage multiple patients cases simultaneously. 
  • Proficiency in using electronic medical record systems and other relevant software applications, including CPR+. 
  • Ability to work both independently and as part of a team, demonstrating adaptability and strong problem-solving abilities. 
  • Experience in sterile compounding is considered an advantage. 

Education and Experience Requirements 

  • A certified pharmacy technician license is strongly preferred. 
  • At least 1 year of experience in a Home Infusion pharmacy, specifically in the intake department working with TPN. 

Schedule Details 

  • In-Person (Orange, CA) 
  • Monday-Friday 8:00am-4:30pm 

Physical Requirements 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.

EEO Statement 

The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. AmeriPharma values diversity in its workforce and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, age, protected veteran status, or based on disability or any other legally protected class.

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