Member Services Team Member

5 days ago

Holland, Michigan, United States MVP SPORTSCLUBS Part time
Job Description Job Description MVP SPORTS CLUBS | MEMBER SERVICES TEAM MEMBER | HOLLAND

About the Company

MVP Sports Clubs is a sports facility management company with 5 facilities in West Michigan. We provide corporate service support in the areas of finance, marketing/communications, information systems, human resources, property management and operational development including sales, fitness, and operations. MVP Sports Clubs represents quality and success in health and recreation in all facets of the community. Simply put, we are a company passionate about fitness and wellness and we believe that healthy communities change lives

Why MVP Sports Clubs

At MVP Sports Clubs, we are built around our values of professionalism, friendliness, efficiency, cleanliness, and teamwork We believe in creating a welcoming, engaging, and fun environment for team members. To foster this type of environment, we provide team members with a full range of benefits.

  • Our part-time team members receive complimentary club membership access for team member, spouse and dependent(s), 401k participation available after completing 6 months of service (must be 18 years of age), access to Work-Space (must be 18 years of age), CPR trainings, complimentary use of Kid's Stuff (up to 2 hours per day) and discounts on select programming, retail and food + beverage.
  • In addition to the benefits listed above, our full-time team members also have access to amazing health, dental, vision, and life insurance plans, long/short-term disability, generous personal time off policy and paid maternity and paternity leave.

About the Position

The Member Services (Concession) Team Member is responsible for providing a large, diversified clientele with outstanding customer service by performing day-to-day concessions operations. The team member is primarily responsible for delivering exceptional customer service to members and guests using the club and concessions area. This position is part of the Member Service Department and reports to the Member Services Manager.

Responsibilities

  • Prepare quality food items by adhering to MVP and Health Department codes.
  • Maintain a clean and professional food preparation area.
  • Provide superior customer service in timely, professional, and courteous manner.
  • Attend and participate in regular Service Game training sessions as directed by supervisor.
  • Maintain a neat and professional appearance, by wearing the MVP Sports Clubs uniform (see uniform matrix) and name badge.
  • Perform any point-of-sale procedures with CSI Software. Responsible for contents of cash drawer during a specified shift.
  • Perform all job functions at an exceptional level while adhering to areas of accountability.
  • Communicate members' concerns, comments, and questions to appropriate Manager.
  • Other duties as assigned by the Member Services Manager.

Qualifications

  • High school diploma or equivalent or relevant work experience.
  • First Aid/CPR Training. In the event a team member is hired without CPR or First certifications, they will be required to attend MVP Sports Clubs in-house training to obtain this.
  • Minimum 6 months prior customer service experience in high volume service industry.
  • Experience with food preparation.
  • Excellent verbal and personal communication skills.
  • Excellent organizational skills.
  • Must be able to work weekends, and holidays when needed.
  • Ability to stand 95% of the shift and lift weighted objects up to 40 lbs.
  • Physical Requirements: Bend, stoop, crouch, climb, stand, sit and turn/pivot; lift/lower, push, pull and carry up to 40 pounds; perform office tasks using simple hand grasping, fine hand manipulation and reach associated with assigned tasks such as paperwork, typing, and/or word processing, filing, calculating and use of telephone; see, hear, and speak with sufficient capability to perform assigned tasks and maintain proper job safety conditions.

  • Member Services Team Member

    5 days ago

    Holland, Michigan, United States MVP SPORTSCLUBS Part time

    Job Description Job Description About the Company MVP Sports Clubs is a sports facility management company with 5 facilities in West Michigan. We provide corporate service support in the areas of finance, marketing/communications, information systems, human resources, property management and operational development including sales, fitness, and...

  • Member Services Team Member

    4 weeks ago

    Holland, Michigan, United States MVP Sports Clubs Full time

    About the Company MVP Sports Clubs is a sports facility management company with 5 facilities in West Michigan. We provide corporate service support in the areas of finance, marketing/communications, information systems, human resources, property management and operational development including sales, fitness, and operations. MVP Sports Clubs represents...

  • Automotive Service Team Member

    6 days ago

    Holland, Michigan, United States Quality Car Wash Part time

    About Quality Car Wash\We are a purpose-driven organization dedicated to providing exceptional customer service and quality car wash services. Our team is comprised of high-energy, friendly individuals who share our passion for delivering outstanding results.\Job Summary\We are seeking a Customer Service Car Wash Team Member to join our dynamic team. As a...

  • Customer Service Team Member

    3 weeks ago

    Holland, Michigan, United States Tommy Car Wash Systems Full time

    Customer Service Team Member - World Model (Holland)**We are currently looking for Full-time and Part-time weekday and weekend availability.**What can Tommy's Offer you? Competitive Starting Pay Monthly Commission Earnings 90 Day Performance and Wage Reviews Robust Career Pathing Program Summary of responsibilities: Provide quick and friendly customer...

  • Customer Service Team Member

    4 days ago

    Holland, Michigan, United States Walmart Full time

    Job OverviewThe Front End Service team at Walmart is focused on delivering exceptional customer experiences. As a key member of this team, you will be responsible for ensuring that customers receive a warm welcome and are assisted with their shopping needs.Key responsibilities include:Greeting and serving customers in a friendly and courteous...

  • Customer Service Team Member Lead

    3 weeks ago

    Holland, Michigan, United States Tommy Car Wash Systems Full time

    Customer Service Team Member Lead - World Model (Holland)**This position requires full-time availability.** Tommy's is looking for a Customer Service Team Member Lead to guide operations of the entire site with assistance of the Site Leader and the Assistant Site Leader. This includes, but is not limited to, car wash operations, guest service, site...

  • Store Team Member

    7 days ago

    Holland, Michigan, United States Burlington Part time

    The Store Team Member is a critical member of our retail store team, responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales team in meeting sales targets. Key responsibilities include receiving and processing customer transactions, restocking shelves and displays, and maintaining...

  • Housekeeping Team Member

    3 days ago

    Holland, Michigan, United States Fairfield Holland Full time

    About the Role:The Housekeeping Team Member is a critical position within our hotel's operations. As a member of this team, you will be responsible for ensuring that all guest rooms and public areas are maintained to the highest standards of cleanliness and organization.You will work independently to clean and prepare rooms for new guests, as well as respond...

  • Member Team Lead

    1 week ago

    Holland, Michigan, United States Walmart Full time

    Position Summary... What you'll do... Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals and feedback; training associates on processes and procedures; providing direction and guidance to associates on member service approaches and techniques to ensure member...

  • Produce Team Member

    3 days ago

    Holland, Michigan, United States Sam's Club Full time

    Position Summary... Why do our members choose to purchase fruits & vegetables at Sams Club? Our members tell us one of the biggest reasons is they get quality & fresh food at low cost. As a part of our produce team, youll make important decisions about the quality of the produce that members and their families eat by ensuring availability, cleanliness and...

  • Team Member

    4 minutes ago

    Holland, Michigan, United States Pilot Company Part time

    Join Our TeamWe are a dynamic company that values diversity, inclusivity, and teamwork. Our team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of guest. Our MissionWe strive to make every stop on your career journey a great one. Our goal is to create a positive and supportive work...

  • Grocery Team Member

    4 days ago

    Holland, Michigan, United States Walmart Full time

    **Job Description**: We are seeking a talented Grocery Team Member to join our produce team. As a key member of our team, you will play a critical role in ensuring the availability, cleanliness, and freshness of our fruits and vegetables. Your responsibilities will include:**Key Responsibilities:**Maintaining a positive attitude, greeting and thanking...

  • Cashier Team Member

    4 days ago

    Holland, Michigan, United States Walmart Full time

    Job DescriptionThis Cashier Team Member role is perfect for someone who enjoys working in a dynamic environment and is passionate about delivering exceptional customer experiences.Main Responsibilities:Process transactions accurately and efficiently using cash registers and self-checkout systems.Provide excellent customer service by acknowledging members,...

  • Customer Service Lead Team Member

    4 days ago

    Holland, Michigan, United States Tommy Car Wash Systems Full time

    About UsTommy's Express is a dynamic national franchise for outstanding car washes and car care services. With a focus on innovation and exceptional customer experiences, we're committed to delivering top-notch cleaning solutions across the country.The JobLeadership Opportunity: As a Customer Service Team Member Lead, you'll play a critical role in guiding...

  • Caregiving Team Member

    5 days ago

    Holland, Michigan, United States Ely Manor Full time

    ResponsibilitiesThe Licensed Practical Nurse (LPN) is responsible for the following:Planning, coordinating, and managing nursing care services and health education to guestsSupervising CNAs and other team members who provide care to guestsProviding safe and accurate medication-related interventions to guestsAssessing the health of guests and notifying...

  • Merchandise Team Member

    2 days ago

    Holland, Michigan, United States Walmart Full time

    Work as Part of a Dynamic Team:    As a member of the General Merchandise team at Walmart, you'll work collaboratively with other colleagues to achieve shared goals.Key Responsibilities:    Fulfill customer orders by walking up to 5 miles each day.Review customer orders and locate merchandise on the salesfloor with precision.Ensure accurate order...

  • Maintenance Team Member

    7 days ago

    Holland, Michigan, United States Senior Lifestyle Part time

    **Job Summary:**We are seeking a skilled Maintenance Assistant to join our team at Senior Lifestyle. As a key member of our maintenance team, you will be responsible for ensuring the quality of service to our residents.**Key Responsibilities:Respond to and complete resident work orders in a timely and efficient manner.Perform general maintenance projects as...

  • Member Service Representative Intern

    2 weeks ago

    Holland, Michigan, United States Consumers Credit Union Full time

    Member Service Representative Intern Consumers Credit Union is looking to hire a passionate Member Service Representative Intern. As an MSR Intern, you will provide superior member service and sales to enhance member relationships and exceed member expectations along our Lakeshore market, including our Holland, Grand Haven and South Haven offices. You will...

  • Member Service Representative Intern

    2 weeks ago

    Holland, Michigan, United States Consumers Credit Union Full time

    Member Service Representative Intern Consumers Credit Union is looking to hire a passionate Member Service Representative Intern. As an MSR Intern, you will provide superior member service and sales to enhance member relationships and exceed member expectations along our Lakeshore market, including our Holland, Grand Haven and South Haven offices. You will...

  • Member Service Ambassador

    3 days ago

    Holland, Michigan, United States Sam's Club Full time

    Job OverviewSam's Club is seeking a highly motivated and customer-focused individual to join our team as a Member Assist Cart Attendant. As a key member of our operations team, you will play a vital role in ensuring our members have a positive shopping experience.This is an excellent opportunity for individuals who thrive in fast-paced environments, are...