Customer Service Representative

2 days ago

Novi, Michigan, United States FYZICAL Therapy and Balance Centers Full time
Job Description Job Description If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Novi, MI, that is a perfect fit for you

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  

This excellent opportunity will not last long Apply for FYZICAL's Customer Service Representative job opening today

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Novi, MI

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job openingResponsibilities
  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival
Required Skills
  • High school diploma or equivalent
  • Valid driver's license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

  • Customer Service Representative

    2 days ago

    Novi, Michigan, United States Gordon Food Service Part time

    Company OverviewGordon Food Service is a leading food distributor and retailer with a long history of delivering exceptional customer service.Job SummaryWe are seeking a motivated and detail-oriented individual to join our team as a Store Associate. In this role, you will be responsible for providing excellent customer service, stocking products, maintaining...

  • Customer Service Representative

    1 day ago

    Novi, Michigan, United States Burlington Part time

    Burlington is seeking a friendly and helpful Customer Service Representative to provide an exceptional shopping experience for our customers. Key responsibilities include:Delivering excellent customer service with a positive attitudeRinging up sales on the register efficiently and accuratelyAssisting customers with purchases and answering questionsPerforming...

  • Customer Service Representative

    2 days ago

    Novi, Michigan, United States Michaels Stores Full time

    About Michaels StoresMichaels is the leading creative destination in North America, operating over 1,300 stores in 49 states and Canada. Our purpose is to fuel the joy of creativity for our customers and team members alike.Job OverviewWe are seeking a talented Customer Service Representative to join our team. As a key member of our store team, you will be...

  • Customer Service Representative

    8 hours ago

    Novi, Michigan, United States Walmart Full time

    Job DescriptionAt Walmart, we are committed to delivering exceptional customer service and creating a positive shopping experience for our members. As a Customer Service Representative, you will play a key role in achieving this goal by ensuring that our club is well-maintained, our members are satisfied, and our products are available and accessible.The...

  • Customer Service Representative

    2 days ago

    Novi, Michigan, United States The Salvation Army USA Central Territory Part time

    The Salvation Army USA Central Territory is a non-profit organization with a mission to provide excellent customer service and maintain a clean work environment.As a Customer Service Representative, you will be responsible for handling each transaction with accuracy, providing professional appearance at all times, and adhering to dress code.This role...

  • Customer Service Representative

    1 week ago

    Novi, Michigan, United States Malinda Mims - State Farm Agent Full time

    Benefits:Competitive salaryFree food & snacksPaid time offSigning bonusTraining & developmentROLE DESCRIPTION:High-Level State Farm Agent Team Member - Customer Service Opportunity in Novi, MIAs a Customer Service Representative with Malinda Mims State Farm, you will play a pivotal role by creating exceptional client experiences and providing outstanding...

  • Customer Service Representative

    2 days ago

    Novi, Michigan, United States Malinda Mims - State Farm Agent Full time

    Job Description Job Description Benefits:Competitive salaryFree food & snacksPaid time offSigning bonusTraining & developmentROLE DESCRIPTION: High-Level State Farm Agent Team Member - Customer Service Opportunity in Novi, MIAs a Customer Service Representative with Malinda Mims State Farm, you will play a pivotal role by creating exceptional client...

  • Customer Service Representative

    1 week ago

    Novi, Michigan, United States Terri Anderson-Berger - State Farm Agent Full time

    Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self...

  • Customer Service Representative

    3 weeks ago

    Novi, Michigan, United States Berkshire Production Supply Full time

    Job Description Berkshire eSupply is a dynamic organization dedicated to supporting independent distributors with the products and services required to compete in the rapidly evolving industrial marketplace. With more than 2,500 suppliers, we have more than 2 million industrial/MROP products available online, dispersed from three strategically located...

  • Customer Service Representative

    1 week ago

    Novi, Michigan, United States R1 Full time

    Location: Ascension St. John's Providence NoviShift Hours: PRN, part-time, Must be available for on call Sunday - Monday, 7:00 AM - 7:00 PMR1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep...

  • Customer Service Representative

    1 week ago

    Novi, Michigan, United States R1 Revenue Cycle Management Full time

    Location: Ascension St. John's Providence NoviShift Hours: PRN, part-time, Must be available for on call Sunday - Monday, 7:00 AM - 7:00 PMR1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep...

  • Customer Service Representative

    3 weeks ago

    Novi, Michigan, United States R1 Revenue Cycle Management Full time

    Location: Ascension St. John's Providence NoviShift Hours: PRN, part-time, Must be available for on call Sunday - Monday, 7:00 AM - 7:00 PMR1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep...

  • Customer Service Associate

    4 weeks ago

    Novi, Michigan, United States Gordon Food Service Part time

    **Welcome to Gordon Food Service!**We are a family-owned business that has been serving customers for over 120 years. Our commitment to quality, customer service, and community involvement sets us apart from other companies in the industry.**Job Summary**As a Store Associate, you will be part of a dynamic team that works together to deliver exceptional...

  • Customer Service Representative

    4 days ago

    Novi, Michigan, United States The Salvation Army USA Central Territory Part time

    About The PositionThis Part-Time Sales Associate position is an excellent opportunity for individuals who are passionate about providing exceptional customer service and working in a dynamic retail environment.ResponsibilitiesProvides accurate and efficient customer service, resolving issues promptly and professionallyMaintains a high level of product...

  • Customer Service Representative

    2 days ago

    Novi, Michigan, United States Chico's FAS Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS. The ideal candidate will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a visually appealing store environment.

  • Customer Service Representative

    1 day ago

    Novi, Michigan, United States Floor & Decor Full time

    Job Summary: Floor & Decor is seeking a Store Team Member to join our team as a Cashier. In this role, you will provide excellent customer service, process transactions, and support other team members to achieve store goals and objectives.Main Duties:Interact with customers in a positive and professional manner;Process transactions accurately and efficiently...

  • Customer Service Representative

    3 days ago

    Novi, Michigan, United States The Salvation Army Central Territory Part time

    The Salvation Army Central Territory is seeking a dedicated and customer-focused individual to join our team as a Part Time Store Donation Attendant.**Job Summary:**This role involves providing exceptional customer service to donors, maintaining a clean and organized donation area, and handling transactions with accuracy.**Key Responsibilities:**Provide...

  • Customer Service Liaison

    1 day ago

    Novi, Michigan, United States Malinda Mims - State Farm Agent Full time

    Company Overview:Malinda Mims - State Farm Agent is a dynamic and mission-driven team that prioritizes the needs of our community. As a Customer Service Representative, you will play a pivotal role in creating exceptional client experiences and providing outstanding service to our valued clients while achieving your professional goals.We are seeking a highly...

  • Customer Service Representative

    10 hours ago

    Novi, Michigan, United States The Salvation Army Central Territory Part time

    Job OverviewThis role is responsible for providing exceptional customer service, handling cash transactions accurately, and maintaining a clean and organized store environment. If you are a team player with excellent communication skills, we encourage you to apply.

  • Customer Service Representative I

    2 weeks ago

    Novi, Michigan, United States CorVel Full time

    The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions. ESSENTIAL FUNCTIONS & RESPONSIBILITIES:Answer phone calls, return phone calls Answer emails from clients, providers and...