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customer sales director

1 week ago

Hurricane, Utah, United States Balance of Nature Full time
Job Description Job Description

About Our Company:

At Balance of Nature, we are changing the world one life at a time through the use of our products and education. We provide our employees with a stable workplace balanced with family life and working hard. We are results driven and the success of our business depends on our team members. Passion and positive attitude are key elements of who we are. Most importantly, we put our team members first who in return pass it along to our customers in guiding them to have a better quality of life.


Job Summary:

We are looking for a Customer Sales Director who will help to increase company sales by converting customers into returning customers.


Key Responsibilities:

  • Ensure that sales agents are following our sales process and correct any deviations when needed

  • Work with the Creative Team to find ways to market to and connect with more customers

  • Compile daily reports from all managers to collect data on the amount of time teams spend on phone calls

  • Work with Marketing to analyze the efficiency of their performance in order to better enhance call volume

  • Plan campaign strategies and project department budgets

  • Ensure that managers are assessing each team's performance throughout the week

  • Make sure all team members are happy, engaged, and improving at all times

  • Ensure the Customer Sales teams know how to properly report product complaints and adverse events

  • Meet with every manager regularly and ensure that they are focusing on personal and career growth with each team member

  • Coordinate team-building activities

  • Make sure all of the teams are profitable

  • Keep the Vice President of Customer Sales updated with any issues


Position Requirements:

  • A passion for planning and creating project campaigns

  • 2+ years of sales experience

  • Ability to work in a team environment and brainstorm innovative marketing strategies

  • Experience managing large teams

  • Persuasiveness, confidence, and ability to properly present ideas to executive groups

  • Professionalism in both appearance and interactions with others

  • Highly focused on increasing production

  • Ability to handle stress and high pressure situations well

  • Organized mindset that aims to run things in the most efficient way possible

  • Honesty about what you do and do not know and then learn what you don't know

  • Ability to give trainings on small scales and big scales

  • Ability to motivate, lead by example, foster a willingness to produce in others, and create necessity in their role and division

  • Ability to work in a team environment and create trust with agents by understanding their individual needs and abilities

  • Ability to adapt to change quickly and follow through with tasks


Why you'll love working with us:

  • 401(k) with a 6% employer match

  • 9 paid holidays with additional accruable paid time off

  • Maternity and paternity leave

  • Dental and vision insurance

  • Health Savings Account (HSA)

  • Health Share Program

  • Minimum Essential Coverage

  • Complimentary monthly supply of Balance of Nature supplements

  • Personal training at Iron Titans Fitness in St. George, Utah


Pay: $60,000 to $80,000 annually

Job Type: Full-Time, In-Office

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.

Work Location: Hurricane, Utah


Thank you for your interest in working with Balance of Nature