Nesco Resource | Accounts Receivable Operations Specialist NY | rochester, ny
4 days ago
HYBRID POSITION: WFH Monday & Friday, In-office Tuesday - Thursday.
Pay Rate: $19/hr
Shift: 11am - 8pm
Contract Length: 12+ months
Job Description:
- Mitigates risk through resolution of clients past due balances.
- Ensures that a quality product is delivered to the branch and client in an accurate timely manner and that all branches and clients are supported with a high degree of quality service
- Answers inbounds calls to resolve past due balances and meet daily collections and call goals.
- Initiates calls to clients based on risk to resolve outstanding receivables.
- Makes a decision to release or hold an at risk account based on established policies and procedures to mitigate risk.
- Researches EFT transactions that have been returned from the bank in order to recollect the funds owed by the client.
- Evaluates high risk accounts to determine if they need to be escalated to the internal collection agency. Escalates client issues to appropriate departments to ensure timely collection on account.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Accounts Receivable Operations Specialist NY
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