Medical Customer Service Representative
4 weeks ago
Please apply to join our fast-growing customer service team Help patients get the medical devices they need
Description:
- Answer calls from patients regarding their home medical equipment orders
- Insurance verification
- Data entry of call information
- Review daily order logs
- Verify patient information, prescription details, and shipping information for validity
- Cross reference data between internal and external systems
- Open reports in Excel, sort and filter data
Additional Skills & Qualifications:
- 1+ year of experience providing customer service over the phone
- Healthcare experience preferred
- Familiarity with insurance verification preferred
- 2+ months of experience performing data entry
- Ability to use Excel to: open spreadsheets, sort data
- Use multiple screens and programs at once (most use 3 screens and have 4-6 programs running simultaneously)
Please apply with an updated resume
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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