Customer Service Representative

7 days ago


Spring Valley, New York, United States Planet Fitness - Portland ME Group Full time
Job Title: Member Services Representative

Job Summary:

We are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness - Portland ME Group. As a key member of our team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests. Your primary focus will be on ensuring a positive and welcoming experience for everyone who walks through our doors.

Responsibilities:


  • Greet members and guests, provide exceptional customer service, and make members feel comfortable and welcome
  • Answer phones in a friendly manner and assist callers with a variety of questions
  • Check members in, tour and sign up new members, log amenities, and communicate updates and events to members and guests
  • Respond to member questions and concerns in a timely and professional manner
  • Conduct beverage or merchandise purchases on the point of sale system
  • Explain and promote our unique fitness instruction classes to our active members and new members, helping them to keep their workouts new and exciting
  • Adhere to policies and procedures outlined in the employee handbook
  • Exceed the minimum required daily statistics
  • Assess and assist in emergency medical situations as per training
  • Uphold rules and policies in the facility
  • Provide backup support for any employee who is absent
  • Uphold the integrity and security of sensitive company documents
  • Lead by example and maintain consistent accountability
  • Communicate between staff members any changes or information that is pertinent to their positions


Requirements:


  • Positive friendly attitude
  • Must be 18 years of age or older
  • Basic computer proficiency with an eye for accuracy
  • Punctuality and reliability is a must
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations
  • Positive leadership and diplomacy
  • Problem solving
  • Represent the core values of Planet Fitness at all times, by upholding the beliefs of teamwork, positivity, integrity, passion, accountability


Physical Demands:


  • Visible continuous activity during shift
  • Continual talking in person or on the phone to members during shift
  • Must be able to lift up to 50 lbs.
  • Frequent climbing, balancing, kneeling and crouching during shift
  • Frequent cleaning of equipment and facilities


  • Spring Valley, New York, United States Domino's Franchise Full time

    About Domino's FranchiseWe're on a mission to be the best pizza delivery company in the world. To achieve this goal, we need talented and enthusiastic team members who share our passion for delivering great customer experiences.Your RoleAs a Customer Service Representative, you'll be the face of Domino's Franchise. You'll interact with customers, respond to...


  • Spring Valley, New York, United States Pedriena Wheeler - State Farm Agent Full time

    About Our CompanyPedriena Wheeler - State Farm Agent is a successful insurance agency seeking a talented and motivated individual to join our team as an Office Representative. As a member of our team, you will have the opportunity to work with a dynamic and growing organization that values customer relationships and exceptional service.


  • Valley Stream, New York, United States Walmart Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Walmart. As a key member of our sales floor, you will be responsible for ensuring customer satisfaction and providing exceptional service.Key Responsibilities:Review customer orders, locate and select merchandise on the sales...


  • Spring Valley, New York, United States Hannaford Full time

    Job OverviewHannaford's Management Trainee Program is designed to equip future managers with the skills and knowledge necessary to excel in this position. As a Customer Service Operations Manager, you will play a crucial role in leading store operations and meeting financial and sales goals.


  • Valley Stream, New York, United States Red Lobster Full time

    Red Lobster - 606 West Sunrise Hwy. As a To Go Service Representative at Red Lobster, you'll be responsible for enhancing guests' takeout experience by offering personalized service and food and drink suggestions. This role requires strong communication skills to take accurate orders, assemble prepared food and drink orders, and ensure timely delivery. You...


  • Spring Valley, New York, United States Cell Phones for Less INC Full time

    Cell Phones for Less, the fastest-growing Authorized Retailer for Cricket Wireless in New York and Pennsylvania, is a dynamic organization that seeks a results-driven Sales Representative to join our team at the Spring Valley location. As a certified Best Place to Work, we value enthusiasm, technology, and excellent customer service.Salary$15.00-$25.50 per...


  • Spring Valley, New York, United States Group 1 Automotive, Inc. Full time

    Company OverviewBMW MINI of Rockland is part of Group 1 Automotive, a leading player in the automotive retail and service sector. With its rapid growth, the company seeks talented individuals to join its team.Salary and BenefitsWe offer market-leading pay based on experience, ensuring that our Service Mechanics are fairly compensated for their skills and...


  • Locust Valley, New York, United States Marisa Schaefer - State Farm Agent Full time

    Job OverviewWe are seeking a motivated and customer-focused individual to join our team as an Agent Team Member. As a key contributor, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency.About the RoleThis is an excellent opportunity for individuals who are passionate about helping...


  • Valley Stream, New York, United States The Children's Place Full time

    About the JobThe Retail Sales Team Member will play a vital role in delivering an exceptional shopping experience for our customers at The Children's Place in Valley Stream, New York. As a key member of our sales team, you will be responsible for driving sales, building customer relationships, and maintaining a high level of product knowledge.Key...


  • Valley Stream, New York, United States Burlington Stores Full time

    What We OfferWe provide a competitive wage of $16 per hour, flexible hours, and an associate discount. Part-time associates may be eligible for our benefits package, which includes dental and vision coverage, life insurance, paid time off, paid holidays, and a 401(k) plan.Grow with UsBurlington offers training and development opportunities so our associates...


  • Spring Valley, New York, United States Harvest Moon Full time

    We are seeking a highly skilled Food Service Staff Member to join our team at Harvest Moon. This is an exciting opportunity for individuals who enjoy working in fast-paced environments and have great customer service skills.Job OverviewThe successful candidate will be responsible for providing exceptional service to customers, working harmoniously with other...


  • Spring Valley, New York, United States United Parcel Service Inc. Full time

    Unleash Your Potential as a UPS Seasonal Support DriverWe're looking for individuals who are eager to make a difference in their communities by delivering packages with a personal touch. As a Seasonal Support Driver, you'll have the opportunity to be your own boss while working part-time.About the RoleThis seasonal position requires flexibility and a...


  • Spring Valley, New York, United States United Parcel Service Inc. Full time

    Make a Difference in Your CommunityThis is an exciting opportunity to join the United Parcel Service Inc. team as a Driver Helper. As a key member of our delivery team, you will play a crucial role in ensuring that packages reach their destinations on time.About the RoleWe are seeking a reliable and energetic individual who can work effectively in a...


  • Valley Stream, New York, United States No Shorts Electric Inc Full time

    About UsNo Shorts Electric Inc is a 40+ year old family owned and operated company. We pride ourselves on delivering unparalleled service with a customer-centered approach to solar energy. Our goal is to provide an unparalleled solar experience to all our clients.We are seeking a highly motivated and goal-oriented Solar Customer Acquisition Specialist to...


  • Valley Stream, New York, United States State Farm Insurance Full time

    About the RoleState Farm Insurance is seeking a highly skilled and dedicated Customer Service Insurance Professional to join their team.Job Description:As a Customer Service Insurance Professional, you will be responsible for assisting customers with their insurance needs by providing accurate and timely information. You will also process policy changes and...


  • Spring Valley, New York, United States United Parcel Service Inc. Full time

    Unlock Your Earning PotentialWe are seeking skilled Package Delivery Specialists to join our team.About the Role:This is a seasonal position where you will ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It's a lot of in and out of the truck, making deliveries,...


  • Spring Valley, New York, United States Whitsons Culinary Group Full time

    We are seeking a skilled and enthusiastic Food Service Worker to join our team at Whitsons Culinary Group. This role is perfect for individuals who enjoy working in fast-paced environments and have a passion for delivering exceptional customer service.Job SummaryThe primary responsibility of this position is to provide support in the preparation and serving...


  • Valley Stream, New York, United States NNR Global Logistics Full time

    Job SummaryThis role involves working closely with operations staff and the branch manager to grow existing customers, create new ones, and maintain competitive service rates. You will handle customer demands between sales and operations staff, manage cargo claims, and close files.Your primary responsibilities will include performing customer service duties,...


  • Central Valley, New York, United States Tapestry, Inc. Full time

    OverviewWe are a leading retail company, Tapestry, Inc., seeking a skilled Part Time Sales Representative to join our team.Salary and BenefitsThe estimated annual salary for this role is $45,000 - $55,000 depending on experience and location. Our comprehensive benefits package includes health insurance, 401(k) matching, and paid time off.Job DescriptionWe...


  • Spring Lake, New Jersey, United States Walgreens Full time

    Customer Service at WalgreensWe're looking for a skilled Sales and Service Professional to join our team. As a Customer Service Associate, you'll deliver an exceptional customer experience by:Registering sales on assigned cash registers with efficiency and courtesy.Providing fair, friendly, and efficient checkout service.Recommending items for sale and...