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Lead Door Technician

2 months ago

Aurora, United States Authority Dock and Door Full time
Job DescriptionJob Description

Authority Dock and Door was founded in 2013 on honesty and integrity and we have set ourselves apart from the competition by taking on the simplest of designs to the most complex of integrations. We handle customer needs from concept to completion in the commercial dock and door industry.


Today, Authority Dock and Door is a thriving company; we have had steady continuous growth which has lead us to need YOU, a highly motivated team player, to join our crew. We strive for a culture of inclusion in which every employee is a valued contributor to the companies' success. We have open door ownership, a passion for continuous education and personal growth, and we are a place where an extraordinary customer experience is the norm not the exception. As we fulfill our mission, we need you, to help us become our customer's first thought and best choice.


We are currently looking for a Lead Door Technician to join our team, who shares our desire to deliver the very best to our customers. Please apply if you are excited to join a company which believes that honesty is the only choice, whose team members respect and help each other, work hard, and enjoy their jobs.


This is a full time position with hours of operation Monday - Friday, 7:00am to 4:00pm, $25.00- $30.00 per hour depending on experience (any work performed before or after work hours is paid at double time); medical benefits, and retirement plan offered. Successful completion of substance test and a background check are mandatory.




Supervisory Responsibilities

· Monitor employee productivity and providing constructive feedback and coaching Jr Technician

· Create and manage work schedules

· Receive complaints and resolve problems

· Train new employees

· Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises


Typical Duties and Responsibilities

· Installing and repairing various types of industrial and commercial doors and dock equipment, including springs, tracks, pulleys, panels, hardware, and other components

· Performing preventive maintenance on garage doors to ensure they are functioning properly

· Determining what needs to be done to repair or replace an existing garage door system

· Maintaining inventory of new parts to ensure prompt repair of doors

· Cleaning debris from tracks to ensure smooth operation of doors

· Installing new door openers and repairing existing ones

· Repairing or replacing broken springs, hinges, tracks, pulleys, panels, and other components of garage doors

· Problem solve and troubleshoot dock or door maintenance issues.

· Communicate and report daily with management.

· Maintain safe work environment, take proper precautions to ensure safety measures are in place and utilized.

· Establish and maintains credible, professional relationships with clients, internal business lines and vendors.

· Complete after-hours emergency service calls when needed.

· Work in warehouse as needed.

· Report daily for tasks to Service Manager.

· Support and work alongside Jr Door Technician.


Skills/Abilities

· Must poses mechanical aptitude.

· Understand standard and metric measurements.

· Good decision-making skills and response to high pressure situations.

· Basic knowledge and understanding of electrical components.

· Must have ability to utilize hand tools and power tools.


Education and Experience

· High School Diploma/GED

· Field Service and Installation background experience required

· 2 year Commercial/ Service industry technician experience required

· Valid driver's license with good driving record


Physical Requirements

· Must be able to climb and work from ladders both extension and A-Frame, height up to 40 ft.

· Must be able to access and navigate office and warehouse (including mezzanine stairs).

· Must be able to lift 75lbs pounds at a time.

· Must be able to operate company truck as needed.



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