Business Analyst
1 month ago
Responsibilities:
• Dive into customer, product, channel, and digital data to uncover opportunities for consumer experience optimization and customer value delivery.
• Collaborate with a centralized team of analysts and other teams across the organization, including Product, Marketing, Data, and senior leadership.
• Participate in all phases of the data and analytics lifecycle, including specifying data capture requirements and analyzing patterns and trends in structured and unstructured data.
• Synthesize data from our analytics tools into actionable insights about customer and prospect behavior, digital sales and servicing performance, and customer value delivery.
• Clearly communicate these recommendations to internal stakeholders and senior leadership.
• Actively participate in cross-functional initiatives, collaborating with team members to achieve and measure project success.
• Provide opportunity analysis, measurement plans, dashboards, and post-release/testing analyses.
• Use a mixture of R, Python, SAS, SQL, Tableau, and Adobe Analytics/Target to perform modeling, visualization, and advanced analytics.
• Align to partners within the Agile development framework and support projects throughout their entire lifecycle from ideation through delivery.
• Synthesize findings into dashboards or presentations that convey insights and recommendations through storytelling.• Exceptional communication skills, both written and verbal
• Demonstrable sales and marketing experience
• Comprehensive understanding of business operations
• Proficiency in analytics and research
• Experience in planning processes and design
• Ability to conduct and present detailed presentations
• Strong leadership skills and experience
• Proven record in implementation of IT solutions
• Extensive knowledge in digital and engineering fields
• Proficiency in JavaScript and metric reporting
• Exceptional communication skills
• Experience in optimization processes
• Proficiency in SQL and data analysis
• Ability to engage and work with various stakeholders
• Proficiency in Python, Oracle, and Java
• Experience working with partners and collaborators
• Proficiency in HTML
• Must have a track record in Java development.
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