IT Infrastructure Manager

4 weeks ago

Redmond, United States Jobot Full time
Job DescriptionJob DescriptionIT Infrastructure Manager - Hybrid

This Jobot Job is hosted by: Melanie Courtney
Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.
Salary: $120,000 - $150,000 per year

A bit about us:



Our client was established to bring together industry-leading residential and commercial HVAC, electrical, and plumbing companies.

Why join us?



Health, Vision, and Dental Insurance, Voluntary Life and AD&D, 401K with up to a 4% employer match, Paid holidays, vacation, and sick leave

Job Details



Position: IT Infrastructure Manager Reports To: VP of IT
As the IT Infrastructure Manager, you will oversee and manage the company's IT infrastructure and cloud applications with a strong focus on Microsoft Office 365, Active Directory/Entra ID, SharePoint, Help Desk operations, and security. This role demands a proactive and hands-on approach to handle migrations, troubleshoot complex issues, and implement effective IT solutions. Key aspects of this role include the ability to monitor performance, drive key performance indicators (KPIs), and manage change effectively, all while maintaining exceptional customer service and communication.
Key Responsibilities:
· Infrastructure Management:
o Oversee the design, implementation, and maintenance of IT infrastructure, ensuring high availability and performance.
o Manage and optimize Microsoft Office 365 environments, including user management, licensing, and service integrations.
o Lead Active Directory and Entra ID migrations, including planning, execution, and post-migration support.
o Administer SharePoint environments, including configuration, user permissions, and site management.
o Ensure robust Help Desk support, providing timely resolution of technical issues and managing a team of support staff.
o Implement and monitor security measures to protect the organization's IT assets and data.
· Monitoring and KPIs:
o Develop, track, and analyze KPIs related to IT infrastructure performance, including system uptime, response times, and user satisfaction.
o Utilize monitoring tools to assess infrastructure health and performance, and implement improvements based on data insights.
o Generate regular reports on IT infrastructure performance and KPIs, and present findings to senior management.
o Drive continuous improvement by setting and evaluating targets for service levels, incident resolution times, and other relevant metrics.
· Networking and IT Infrastructure:
o Maintain and support network infrastructure including switches, routers, and firewalls.
o Ensure connectivity and performance for all networked devices and services.
o Collaborate with other IT teams to address and resolve infrastructure-related issues.
· Change Management:
o Lead and manage IT infrastructure changes, ensuring minimal disruption and alignment with business objectives.
o Develop and execute change management plans, including communication strategies, impact assessments, and training.
o Monitor and report on the success of changes, ensuring that objectives are met and issues are addressed.
· Customer Service and Communication:
o Provide exceptional customer service by ensuring IT services and support meet or exceed user expectations.
o Communicate effectively with stakeholders, including end-users, senior management, and other IT teams.
o Handle strong personalities and high stressed individuals with professionalism and care.
· Strategic Planning and Improvement:
o Develop and execute strategies for infrastructure upgrades, migrations, and improvements.
o Evaluate and recommend new technologies or tools to enhance IT operations and security.
o Manage vendor relationships and service agreements to support IT infrastructure needs.
· Documentation and Compliance:
o Maintain detailed documentation of infrastructure configurations, changes, and procedures.
o Ensure compliance with company policies and regulatory requirements related to IT infrastructure.
Qualifications:
· Bachelor’s degree in Information Technology, Computer Science, or a related field.
· Proven experience (5+ years) in IT infrastructure management, with a focus on Microsoft Office 365, Active Directory/Entra ID, SharePoint, and Help Desk operations.
· Hands-on experience with Active Directory and Entra ID migrations.
· Strong understanding of networking concepts and IT infrastructure components.
· Experience with security best practices and tools.
· Demonstrated ability to monitor and drive KPIs related to IT infrastructure performance.
· Excellent customer service skills with a focus on user satisfaction.
· Strong communication skills with the ability to explain technical concepts to non-technical users.
· Experience in managing and implementing change effectively.
· Relevant certifications (e.g., Microsoft Certified: Azure Administrator, CompTIA Security+, Cisco CCNA) are a plus.
Preferred Skills:
· Experience with cloud services and hybrid environments.
· Knowledge of scripting and automation tools.
· Familiarity with ITIL or similar frameworks for IT service management.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

  • Senior IT Infrastructure Specialist

    4 weeks ago

    Redmond, Washington, United States Lucid Consulting, LLC Full time

    About the Job:The Senior IT Infrastructure Specialist will play a crucial role in ensuring the smooth operation of our IT systems. This position requires a highly skilled individual with experience in installation, configuration, and upgrading of servers and related hardware and software.Key Responsibilities:Complete configuration, installation, and support...

  • Technical Program Manager, App Infrastructure and Personalization, AWS Customer Insights

    4 weeks ago

    Redmond, United States Amazon Web Services, Inc. Full time

    Technical Program Manager, App Infrastructure and Personalization, AWS Customer Insights Job ID: 2735002 | Amazon Web Services, Inc. Amazon Web Services (AWS) is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform. The App,...

  • Project Coordinator for Infrastructure Projects

    2 weeks ago

    Redmond, Washington, United States Preston Recruitment Group Full time

    About Our CompanyPreston Recruitment Group is an employee-owned company involved in complex, intricate, and long-term infrastructure projects in the Pacific Northwest. We work with clients from various industries, including transportation, aviation, and military sectors.Job SummaryWe are seeking a skilled Project Coordinator to join our team. As a Project...

  • Infrastructure Engineer/ Systems Engineer

    4 months ago

    Redmond, United States Lyons Consulting Group Full time

    Job Description : Develop several metrics dashboards to measure our design execution quality pre and post Tapeout. The person will work in the customer’s CAD Infra team supporting different design groups (Architecture, Design, Verification, Physical Implementation, …. ) providing Quality metrics for the overall management chain to anticipate risks...

  • Digital Infrastructure Architect

    4 weeks ago

    Redmond, Washington, United States Lyons Consulting Group Full time

    Job DescriptionAt Lyons Consulting Group, we're seeking a skilled Digital Infrastructure Architect - Quality Metrics Engineer to join our team. This role is an exciting opportunity to leverage your technical expertise to drive quality and efficiency in our design execution processes.The successful candidate will work closely with our customer's CAD Infra...

  • Senior Technical Program Manager

    4 weeks ago

    Redmond, Washington, United States Microsoft Full time

    Job Title: Cloud Operations and Innovation Program ManagerJob Summary: We are seeking a skilled and motivated Senior Technical Program Manager to join our dynamic team. The candidate selected will have a proven track record in managing cloud infrastructure programs, ensuring seamless integration of cloud services, and optimizing performance across the...

  • Senior Product Manager

    2 weeks ago

    Redmond, Washington, United States Microsoft Full time

    OverviewAt Microsoft, we're driving innovation in the enterprise software and cloud services industry by embracing the generative AI revolution. Our Microsoft Power Platform and Dynamics 365 solutions are leading the pack with low-code/no-code AI capabilities, leveraging the power of GPT grounded in enterprise data. This strategic growth area requires a...

  • Datacenter Manager

    2 days ago

    Redmond, United States SigniTeq Full time

    Job Description: Datacenter ArchitectKey Responsibilities:Architecture Design: Deep understanding of comprehensive datacenter architecture plans that align with business goals and technical requirements.Deep understanding of scalable, secure, and efficient datacenter infrastructures.Good knowledge in high availability and disaster recovery...

  • Senior Technical Program Manager

    4 weeks ago

    Redmond, United States Microsoft Corporation Full time

    Senior Technical Program Manager - CTJ - Poly Overview: Microsoft Silicon Cloud Hardware Infrastructure Engineering (SCHIE) is the team behind Microsoft's expanding Cloud Infrastructure and responsible for powering Microsoft's "Intelligent Cloud" mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online...

  • Senior Strategic Sourcing Manager

    5 days ago

    Redmond, United States Microsoft Corporation Full time

    Senior Strategic Sourcing Manager - Optical Overview Microsoft's Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth including AI! CSCP's vision is to empower customers to achieve more by delivering Cloud Capacity Differentiated at Scale. Our mission is to deliver...

  • Principal Software Engineer

    3 days ago

    Redmond, United States Microsoft Full time

    Principal Software Engineer & Architect - Product Lifecycle ManagementOverview: Microsoft's Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth including AI! CSCP's vision is to empower customers to achieve more by delivering Cloud Capacity Differentiated at Scale....

  • Site Acquisition Manager

    1 week ago

    Redmond, United States Apex Systems Full time

    Site Acquisition PM3 days onsite in Bellevue, WA 4 month contract, looking to extend Top skills: Strong Project Management + Site acquisition skills Due Diligence experience Smartsheet - nice to have Core ResponsibilitiesThe Site Acquisition (SAQ) PM team is divided into 5 Regions as follows: the North America, South America, Europe, Middle East/Africa, and...

  • Data Center Program Manager

    2 months ago

    Redmond, United States TALENT Software Services Full time

    Are you an experienced Data Center Program Manager with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Data Center Program Manager to work in Redmond, WA.Position Summary: The Data Center Program and Project Manager will be responsible for overseeing the planning, execution, and...

  • Senior Treasury Manager

    1 month ago

    Redmond, Washington, United States Microsoft Corporation Full time

    Job SummaryMicrosoft Corporation is seeking a highly skilled Treasury Manager to lead the management of its online banking program and govern access management across various banking platforms. The ideal candidate will have a strong background in treasury, finance, or accounting, with a proven track record of standardizing treasury processes and exceptional...

  • Senior Project Manager

    3 weeks ago

    Redmond, United States Apex Systems Full time

    Senior PMLocation: Hybrid - Redmond, WA (Rose Hill area) *parking is available on-siteTarget Start Date: 12/2/2024Contract Duration: 2 yearsPay Rate: $60 - $80/hr depending on experienceRequired PM Skills: Vendor management skills Experience working with multiple stakeholders experience dealing with system integrators Prior experience leading and supporting...

  • Senior Treasury Manager

    1 month ago

    Redmond, Washington, United States Microsoft Corporation Full time

    Job SummaryMicrosoft Corporation is seeking a highly skilled and experienced Senior Treasury Manager to join our team. As a key member of our Global Treasury and Financial Services team, you will be responsible for managing Microsoft's online banking security administration program, which governs access to global banking portals.Key ResponsibilitiesManage...

  • Program Manager Non Tech 3

    4 weeks ago

    Redmond, United States Experis Full time

    Our Fortune 500 client, is seeking a Program Manager Non Tech 3 to join their team. The purpose of this team is act as orchestrators for NPI (new prod intro) programs. As part of the Supply Chain NPI team, this role will be responsible for utilizing their technical understanding of the business to effectively launch new cloud solutions with a supply chain...

  • Director of Hardware Engineering

    2 weeks ago

    Redmond, United States Microsoft Full time

    OverviewMicrosoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft's expanding Cloud Infrastructure and responsible for powering Microsoft's "Intelligent Cloud" mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365,...

  • Cloud Engineer

    1 month ago

    Redmond, United States Multiscale Technologies Inc Full time

    About MultiscaleAt Multiscale Technologies, we believe the future is driven by innovative materials, but the traditional approaches to discovering and manufacturing them are outdated and unsustainable. That’s why we’ve developed cutting-edge technologies to revolutionize this process. By bringing together world-class materials scientists, mechanical...

  • Senior Treasury Manager

    4 weeks ago

    Redmond, Washington, United States Microsoft Corporation Full time

    Job Description:Microsoft Corporation is seeking a highly skilled Senior Treasury Manager to join our team. As a key member of our Global Treasury team, you will be responsible for managing Microsoft's online banking security administration program, which governs access to global banking portals. This includes leading and project managing a wide range of...