Front Desk Coordinator
4 weeks ago
Responsibilities
• Facilitating receptionist duties which include answering inbound calls and directing visitors
• Handling data entry tasks with precision and efficiency
• Sorting incoming mail and ensuring they are properly distributed
• Scanning documents and maintaining accurate digital records
• Taking responsibility for filing systems, ensuring they are well-organized and up-to-date
• Providing clerical support to various departments as needed
• Maintaining an approachable and professional demeanor as the first point of contact for visitors
• Ensuring the front desk area is kept tidy and presentable
• Managing customer queries and resolving them in a timely and professional manner
• Monitoring customer accounts and taking appropriate actions when necessary.• Prior experience of 1 year or more in a similar role is necessary
• Proficiency in performing receptionist duties such as answering inbound calls and directing visitors
• Ability to provide clerical support as required
• Proficient in data entry tasks
• Experience in sorting incoming mail
• Knowledge of filing systems and experience in scanning documents
• Excellent interpersonal and communication skills
• Ability to work effectively in a team and independently
• Strong organizational skills and attention to detail
• Proficiency in the use of office equipment such as printers, scanners, and photocopiers
• Proficiency in Microsoft Office Suite, particularly Word, Excel, and Outlook
• Ability to multi-task and prioritize work in a fast-paced environment
• Must have high standards of confidentiality to handle sensitive information
• High School diploma or equivalent required.
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