Benefits Program Specialist
3 weeks ago
Abacus Staffing, a leading provider of comprehensive employment/placement solutions, is seeking market talent. We offer meaningful and long-term employment opportunities, competitive pay structure and outstanding customer service to a workforce of more than 20,000, nationally.
Job Title: Benefits Program Specialist I
Job Locations: City of Virginia Beach, Department of Human Services – Benefit Program
Schedule: Monday-Friday 8:00am-5:00pm
Pay Rate: $19.75/hourly
Overview:
The City of Virginia Beach Department of Human Services Benefits Division is seeking a talented Benefit Programs Specialist to work in the Energy Unit. Under general supervision, this candidate will determine eligibility for Energy Assistance Programs (Fuel, Crisis and Cooling) and the Water Assistance Program.
Job Duties:
- Conduct interviews with applicants to determine initial eligibility for energy assistance using strong interpersonal skills and interviewing techniques. Establish a rapport with customers to assess their needs and make appropriate referrals to assist customers with their energy assistance needs.
- Evaluate and verify information.
- Understand and apply complex benefit program policies to determine eligibility.
- Complete basic mathematical computations using calculator skills.
- Maintain and update appropriate records and management reports using computer skills and documentation.
- Schedule activities, establish priorities, and comply with deadlines using effective time management and organizational skills.
- Participate in appropriate training sessions to enhance job performance.
Requirements:
- Requires a bachelor’s degree in human services, business administration, accounting, or a related field; OR any combination of education (above the high school level) and/or experience equivalent to four (4) years in fields such as social services benefits programs, clerical accounting, or medical billing and coding utilizing the required knowledge, skills, and abilities.
- Must have or obtain a valid Virginia or North Caroline driver’s license in accordance with Virginia and North Carolina DMV driver’s license eligibility requirements.
Weekly pay and benefits available
Abacus Staffing
Visit us: 360 Southport Circle, Suite102 Virginia Beach, VA 23452
Contact us: (757) 495-3145 (text or call)
Apply at: www.abacusonline.jobs
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