Benefits Clerk
3 weeks ago
Abacus Staffing, a leading provider of comprehensive employment/placement solutions, is seeking market talent. We offer meaningful and long-term employment opportunities, competitive pay structure and outstanding customer service to a workforce of more than 20,000, nationally.
Job Title: Clerk
Job Locations: City of Virginia Beach, Human Services, Benefit Program
Schedule: Monday – Friday 8:00am-5:00pm
Pay Rate: $15.00 hourly.
Overview:
The City of Virginia Beach Department of Human Services is seeking a talented Clerk to provide support to the Eligibility Benefits Program Division under the general supervision of Clerk II/III on the Document Management Team. The Clerk will assist with the scanning of eligibility program documents (SNAP, Medicaid/Medicare, TANF, Energy Assistance, Child Care, etc.); screen case documentation utilizing state systems, and provide customer service at the Information Desk within the DHS inner-lobby desks.
Job Duties:
- Provide coverage to Information Desk located in the DHS Inner-Lobby.
- Provide customer service to walk-in customers at the Information Desk.
- Receive drop-off documents at the Information Desk, review VaCMS to determine assigned case worker, date stamp drop-off documents, and provide customers with a receipt.
- Perform any prep work required to documents before scanning, including the removal of all metal hardware (i.e. staples, paperclips, etc.), and date stamping documents.
- Screen various state computer systems (including SPIDeR and VaCMS) for data pertinent to the case including assigned case worker information.
- Scan all documents (including Information Desk drop-off documents, USPS mail, drop-box mail, and backend documents) to the appropriate queues.
- Utilize a Konica Minolta and/or Fujitsu personal desk scanner to produce electronic copies of documents and then upload these documents into DOMA Technologies.
- Ensure documents are scanned properly and are legible.
- Upload documents to the appropriate queue (either Triage or Backend Scanning).
- Sort, screen, and date-stamp all USPS and drop-box mail prior to scanning.
- Complete EW print requests utilizing the "ewprintreq@vbgov.com" email inbox.
- Complete customer requests utilizing the "benefitverifications@vbgov.com" email in box.
Requirements:
- High school or GED plus two (2) years’ experience and training in fields providing the required knowledge, skills and abilities and associated with such positions as clerk or office assistant.
- Valid driver’s license.
Weekly pay and benefits available
Abacus Staffing
Visit us: 360 Southport Circle, Suite102 Virginia Beach, VA 23452
Contact us: (757) 495-3145 (text or call) Apply at: www.abacusonline.jobs
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