Accounts Receivable Specialist
1 week ago
Robert Half's Madison office is in search of of a strong Accounts Receivable Specialist to join a growing team in Fitchburg This role will include managing customer accounts, processing payments, and resolving queries while ensuring accurate record-keeping. For consideration and more detail, please call 608-716-5643. This role is offering a work from home schedule 1 day a week to start
Responsibilities:
- Efficiently manage customer account maintenance, including tracking and resolving outstanding payment issues
- Handle inquiries from both internal and external customers to resolve any outstanding accounts
- Engage with customers regarding due invoices, showing resilience and finding alternative solutions when faced with challenges
- Negotiate payment options and terms with customers
- Set up and process electronic payments in the collection systems, both recurring and one-time
- Identify slow-paying and past due customers, and follow up to minimize the risk of loss to the company
- Resolve payment discrepancies on assigned accounts by contacting customers and conducting research
- Prepare reports on collection activity and accounts receivable status, and participate in reviews with the Accounts Receivable Management team
- Maintain accurate customer files and records in accounts receivable, logging all collection activity
- Update customer information in the system as needed
- Collaborate with the Accounts Receivable Management team and other team members to identify and implement best collection practices and procedures
Qualifications:
- 2 or more years of accounts receivable or collections experience
- Knowledge and skills in billing procedures.
- Ability to handle cash applications effectively
- Proficiency in Microsoft Excel is required
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