Accounts Receivable Specialist

1 week ago


Madison, United States Robert Half Full time
Job DescriptionJob Description

Robert Half's Madison office is in search of of a strong Accounts Receivable Specialist to join a growing team in Fitchburg This role will include managing customer accounts, processing payments, and resolving queries while ensuring accurate record-keeping. For consideration and more detail, please call 608-716-5643. This role is offering a work from home schedule 1 day a week to start


Responsibilities:

  • Efficiently manage customer account maintenance, including tracking and resolving outstanding payment issues
  • Handle inquiries from both internal and external customers to resolve any outstanding accounts
  • Engage with customers regarding due invoices, showing resilience and finding alternative solutions when faced with challenges
  • Negotiate payment options and terms with customers
  • Set up and process electronic payments in the collection systems, both recurring and one-time
  • Identify slow-paying and past due customers, and follow up to minimize the risk of loss to the company
  • Resolve payment discrepancies on assigned accounts by contacting customers and conducting research
  • Prepare reports on collection activity and accounts receivable status, and participate in reviews with the Accounts Receivable Management team
  • Maintain accurate customer files and records in accounts receivable, logging all collection activity
  • Update customer information in the system as needed
  • Collaborate with the Accounts Receivable Management team and other team members to identify and implement best collection practices and procedures

Qualifications:

  • 2 or more years of accounts receivable or collections experience
  • Knowledge and skills in billing procedures.
  • Ability to handle cash applications effectively
  • Proficiency in Microsoft Excel is required



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