Technical Specialist- CNC Field Support
2 weeks ago
Summary: Seeking a Technical Specialist with expertise in the CNC Machinery Industry to provide technical support, troubleshoot issues, and train technicians.
Requirements:
AS Degree in EET preferred
Minimum five years of field service experience on CNC products preferred
Willingness to travel 40% nationally for training during the first year
Willingness to travel 10% internationally
Preferred Skills:
Significant experience in offering technical support within the CNC Machinery Industry
Ability to identify and resolve repetitive product problems effectively
Responsibilities:
Take ownership of the Technical Specialist Customer Experience
Identify and develop action plans for product issues
Accurately identify replacement part numbers for products
Travel to customer facilities for diagnosis, repair, or training purposes as needed
Compile and distribute guides and bulletins for product installation and repair
Follow up on orders and expedite repairs by removing parts from machinery if necessary
Develop and present Technical Service Training Programs with visual materials
Pay Details: $55,000.00 to $65,000.00 per year
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.entegee.com/candidate-privacy-information-statement/
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
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