Service Desk Technician
5 days ago
Must-Haves:
- 1+ years of experience with Level 1/helpdesk role where you were troubleshooting hardware, application and/or access related issues
- Customer service specific call handling skills
- Has experience with similar technology (Point of sale, PC's, Servers, Printers, Application support, ID Maintenance etc.)
- Previous Call Center Experience
Job Description
Fielding phone calls, submitting tickets, password reset, connectivity issues. There will be potential for them to move into a Level 2 and beyond that. We don’t need the network monitoring experience.
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