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Office Assistant

2 months ago

Cary, United States Robert Half Full time
Job DescriptionJob Description

We are offering a contract-to-hire employment opportunity for an Office Assistant in Cary, North Carolina. The position involves a blend of clerical duties and customer service, requiring excellent communication skills and proficiency in computer programs.


Responsibilities:

• Handle customer inquiries and provide prompt solutions

• Regularly monitor customer accounts and initiate necessary actions

• Process customer credit applications with precision and efficiency

• Keep customer credit records up-to-date and accurate

• Use CRM and other computer programs to maintain customer records

• Execute clerical duties including billing functions and answering inbound calls

• Utilize 'About Time' software for time management and scheduling purposes

• Leverage Accounting Software Systems knowledge to streamline office operations

• Apply ADP - Financial Services skills to manage financial transactions

• Design and manage Banner Ads to promote company's services

• Proven experience in similar roles such as Office Assistant or Administrative Assistant
• Proficiency in Accounting Software Systems and ADP - Financial Services
• Familiarity with Banner Ads and other online advertising platforms
• Strong knowledge of various Computer Programs and CRM software
• Experience with About Time software for project management
• Ability to handle Answering Inbound Calls efficiently and professionally
• Knowledge of Billing Functions and related administrative tasks
• Experience in performing Clerical Duties in a fast-paced environment
• Excellent Communication skills, both written and verbal
• High organizational skills and the ability to multitask
• Attention to detail and problem-solving skills
• Strong interpersonal skills and a team-oriented mindset
• Ability to handle confidential information with discretion
• High school diploma; additional qualifications as an Administrative assistant or Secretary will be a plus.