Commercial Lines Account Coordinator

3 months ago

Plano, United States AssuredPartners Full time
Job DescriptionJob Description

Leading Insurance Company, AssuredPartners, is seeking an Account Coordinator to add to their Commercial Lines team

  • Salary: Competitive salary and full benefits (health, dental, vision, 401k, PTO and more)
  • Location: 500 N. Central Expressway, Suite 550, Plano, TX 75074
  • Work Hours: In-office Monday through Friday 8 AM to 5 PM (full-time non-exempt)
  • Our Awesome Benefits:
    • Generous Paid-Time Off including 15 PTO/vacation days annually starting, plus 10 paid holidays and 5 paid sick days
    • 401K + employer match
    • Medical, Dental, and Vision Insurance with HSA and FSA options
    • Pet Insurance
    • Fitness Center Discounts
    • Employer-paid life insurance and disability
    • Voluntary benefits (such as critical illness and accident insurance)
    • Travel reimbursement
    • Tuition Reimbursement
    • Employee Referral Program
    • Opportunities for growth and promotion up to leadership level
    • And so much more

Commercial Lines Account Coordinator Role Overview:

The experienced Account Coordinator will assist Commercial Account Managers and the team in the day-to-day service of assigned accounts, processing of documents, and maintaining computer-based client files. Must provide prompt, accurate, and courteous account service to clients, co-workers, and insurance company representatives.

  • Supports middle to large commercial insurance client accounts
  • Multi-task in a fast-paced environment handling a large volume of calls, emails, faxes, and paperwork without cutting corners while maintaining accuracy and integrity
  • Manage a large number of time-sensitive client issues at any given time
  • Provide top-notch client service to clients
  • Research coverage issues and think outside the box to solve problems, following up promptly with actionable solutions
  • Resolve client issues in a timely manner proactively and collaboratively with the team to ensure insurance programs run smoothly
  • Issue Certification of Insurance (COI’s) timely
  • Resolve billing issues and reinstatements with carriers/clients
  • Ensure accuracy, successful implementation, and ongoing administration of commercial insurance programs
  • Learn & develop technical knowledge through vendor meetings, research and training classes on an ongoing basis
  • Keep a detailed record of correspondence through AssuredPartners' client relationship system with prospective and existing clients, vendors, and referral partners

Account Coordinator Requirements:

  • TX State Property and Casualty Insurance license required
  • 6+ months of related insurance experience required (customer service, claims, billing, etc.)
  • Ideal candidates have worked in commercial insurance within an insurance agency and/or for independent insurance offices (i.e. State Farm, Allstate, Liberty Mutual, etc.) and are looking to grow their insurance career in a bigger company with more opportunities
  • Experience with Insurance Agency Software is required. Applied Epic is a plus.
  • Tech Savvy; Intermediate skill level in Microsoft Office applications (Word, Outlook, Excel, and PowerPoint), PDF editing software, and strong keyboarding skills
  • Moderate level of technical-commercial insurance coverage knowledge a plus

About AssuredPartners:

Joining AssuredPartners offers you the opportunity to excel at one of the fastest-growing independent companies in the insurance industry. You will experience collaboration with a team that places value in our collective vision and culture of community, respect, and trust. While being encouraged to promote innovative ideas, you will be provided the support to make those ideas a reality.

As our company continues to grow at a rapid pace, so do the opportunities for our current and future employees to learn and mentor with top leadership for continued professional and personal development. Additionally, you can count on excellent benefits, a comprehensive PTO plan & floating holidays, uncapped career growth, and the best people in the industry.

  • Inc. Magazine's Best-Led Companies of 2021
  • Named a 2021 "5-Star Brokerage" by Insurance Business Magazine
  • Ranked #5 in the Insurance Journal's Top 100 Property/Casualty Agencies

EEOC Statement

AssuredPartners is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. AssuredPartners is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger

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