Workplace Experience Coordinator
5 days ago
Responsibilities:
• Responding to customer requests and complaints related to workplace experience services.
• Coordinating and providing administrative support for the delivery of various Workplace Services.
• Managing the accuracy, production quality, and retention of program materials, ensuring compliance with brand guidelines.
• Utilizing and maintaining the integrity of databases and other digital tools associated with service delivery.
• Attending meetings and coordinating all moves with client contacts.
• Maintaining relationships with vendors that provide services and goods to the office.
• Ensuring all vendors have current proof of insurance and contractual documentation in place as per requirements.
• Administering the onboarding process for team members and third-party service providers, including new employee orientation, training, equipment, and software ordering.
• Assisting in the completion of the office Business Continuity plan.
• Managing the reception area, conference room, and handling badge/registration requests.
• Overseeing office maintenance, including restocking pantry and office upkeep.• Demonstrated proficiency in Customer Service and Communication, ensuring smooth operations and interactions within the workplace.
• Ability to handle Office Functions efficiently, including but not limited to Documentation, Receptionist Duties, and Billing Functions.
• Proficiency in Microsoft Office Suite, including Microsoft Excel, Microsoft Word, Microsoft Outlook, and Microsoft PowerPoint.
• Experience in Training employees, fostering detail oriented growth and development within the team.
• Knowledge of Materials Handling, maintaining a safe and organized workspace.
• Commitment to Quality and Production standards, ensuring an optimal workplace experience.
• Familiarity with Database management and Human Resources (HR) Administration.
• Proficient in Email Correspondence, ensuring effective and timely communication within the team and with external parties.
• Experience with Insurance procedures and regulations.
• Strong Leadership Skills to guide, motivate, and support team members.
• Familiarity with Vendor relations and Onboarding processes.
• Ability to manage Correspondence and Perform Ad Hoc Financial tasks as required.
• Digital literacy, including the use of digital tools and platforms for workplace tasks.
• Experience with Expense Reporting, ensuring accurate and timely financial record-keeping.
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