Data Center Technician

3 weeks ago


Cheyenne, United States Insight Global Full time
Job DescriptionJob Description

Insight Global is seeking a talented and dedicated data center technician to work for one of our largest technology clients in Cheyenne, WY. This is an exciting role for those looking to gain fundamental experience within the IT world. We are seeking candidates with a background in logistics, warehousing, IT Support, Cabling, and/or heavy machinery. This client will be providing training to ensure employees are comfortable and confident on the job. Pay for this role varies from $16-22/hr based on previous experience.

  • The main function of a Data Center Technician is to monitor software to process business, scientific, engineering, and other data according to operating instructions.
  • This technician prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails.
  • Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
  • Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components.
  • Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance.
  • Follows procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Leads.

Required:

  • High school diploma, GED, or equivalent
  • Basic knowledge of computer hardware, servers, and components.
  • 2-4+ year(s) experience supporting IT equipment or related technology.
  • Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word)
  • Flexibility to work non-standard business hours that may include weekends and/or holidays.
  • Previous datacenter experience a plus.


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