Field Service Technician
2 months ago
Responsibilities
- Provide service and customer support during field visits, in-house, or
- dispatches
- Tie workflow to schedule
- Manage all on site installation, repair, maintenance, training, and test tasks
- Diagnose errors or technical problems and determine proper solutions
- Produce timely and detailed service reports
- Document processes
- Follow all company’s procedures and protocols
- Cooperate with technical team and share information across the organization
- Comprehend customer requirements and make appropriate recommendations.
- Proven Machinery Field Service experience, 3 years minimum experience
- Proficient with Mitsubishi, Allen-Bradley, or Siemens PLC
- Ability to troubleshoot, test, repair, and service technical equipment
- English literacy
- Ability to work flexible shifts and to adapt to changing work schedules
- Technical degree or certification
- Ability to lift up to 55 pounds
- Ability to stand on your feet up to 8 hours a day
- Great communication skills to work with customers
- A technical degree and specific PLC training are preferable
- Ability to diagnose problems with equipment
- Great mechanical aptitude
- Authorized to work in the USA
- Ability to travel including Canada and Mexico
- Based on qualifications and experience
- Full benefit package including: Medical, Dental, Vacation, Personal time, Holidays, and retirement investment plan.
INDQT
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