Housekeeping Manager

2 months ago

Punta Gorda, United States Gecko Hospitality Full time
Job DescriptionJob Description

Housekeeping Manager

Punta Gorda, FL

Job Overview:

A full-service waterfront resort in Punta Gorda, Florida, is seeking a highly motivated and experienced Housekeeping Manager to lead the housekeeping department. The Housekeeping Manager will be responsible for overseeing daily operations, maintaining cleanliness and quality standards, and managing a team to ensure an exceptional guest experience.

Key Responsibilities:

  • Lead the daily operations of the housekeeping department, including guest rooms, suites, public areas, and laundry facilities.
  • Ensure all areas are maintained, restocked, and cleaned according to full-service standards.
  • Generate and manage reports on staffing, productivity, and payroll; make informed decisions based on these reports.
  • Set and enforce performance standards for cleaning procedures and chemical usage.
  • Manage departmental hiring, scheduling, promotions, and disciplinary actions.
  • Supervise and ensure the quality of all housekeeping work through regular inspections.
  • Maintain accurate records of areas needing repair and report them to the appropriate departments.
  • Foster a culture of excellent customer service, ensuring high levels of guest satisfaction.
  • Train, mentor, and motivate the housekeeping team to meet departmental standards.
  • Collaborate with other departments to enhance the overall guest experience.
  • Handle guest requests and complaints promptly, ensuring a seamless and elevated guest experience.

Minimum Requirements:

  • High school diploma, GED, or equivalent.
  • Minimum of 5-7 years in a supervisory role, preferably in a hospitality setting.
  • Minimum of 3-5 years of housekeeping experience in a hotel or resort.
  • Experience with Forbes Star and AAA Diamond standards is a plus.
  • Bilingual in Spanish is preferred.
  • Strong leadership, organizational, and problem-solving skills.
  • Ability to work varied shifts, including weekends and holidays.
  • Proficiency in Microsoft Office.
  • Professional appearance and demeanor with excellent communication skills.

Compensation:

  • Bonus: 10%
  • Relocation: Not provided

About the Role:

This position offers an exciting opportunity to lead a team at a full-service resort. Ideal candidates are those with strong leadership skills, a background in housekeeping, and the ability to maintain service standards.

Company DescriptionTake the next step in your hospitality career

We are industry experts who have worked in restaurants, hotels, and resorts and know what it takes to succeed. We have been where you are —looking for that next great opportunity — and will help you find the ideal position for your skills, experience, and long-term goals.Company DescriptionTake the next step in your hospitality career\r
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We are industry experts who have worked in restaurants, hotels, and resorts and know what it takes to succeed. We have been where you are —looking for that next great opportunity — and will help you find the ideal position for your skills, experience, and long-term goals.

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