Call Center

4 weeks ago


Rockville, United States Sparks Group Full time
Job DescriptionJob Description

Sparks Group has partnered with a pension fund organization seeking a dynamic HEALTHCARE/MEDICAL Customer Service Representative. Our ideal candidate will provide exceptional support to applicants, recipients, and their representatives. This role involves handling a variety of inquiries, processing requests, and ensuring smooth communication between the organization and its clients. This role is contract to hire and is hybrid eligible after 6 months Please apply and call 301 926 7800

RESPONSIBILITIES

    • Answer incoming calls and emails promptly and professionally.
    • Provide accurate and timely information to clients regarding programs, policies, and procedures.
    • Resolve client inquiries and issues efficiently and empathetically.
    • Document all interactions in the appropriate systems.
    • Process incoming and outgoing mail, including returned mail and change of address requests.
    • Prepare and distribute necessary documents.
    • Utilize the Expert System to calculate estimates and provide accurate information.
    • Perform data entry and maintenance in relevant systems.
    • Assist with special projects as assigned.

QUALIFICATIONS

    • MUST be able to type 40 words per minute
    • MUST have healthcare/medical call center background
    • 1 year of previous call center experience
    • Bilingual Spanish/English STRONGLY preferred
    • Strong customer service orientation and interpersonal skills
    • Excellent verbal and written communication skills
    • Proficiency in Microsoft Office Suite and relevant software
    • Attention to detail and accuracy
    • Ability to multitask and prioritize tasks
    • Problem-solving and decision-making skills
    • Ability to work independently and as part of a team

------------------------------------------------------------------

This job is In-Person.

Pay Range: Hourly $20.00 to $22.00

We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.

Download the Sparks Group mobile app from Apple App Store or Google Play.

------------------------------------------------------------------

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.



  • Rockville, Minnesota, United States Growing Benefit Fund Full time

    Job DescriptionGrowing Benefit Fund is looking for a dedicated Call Center Support Specialist to provide top-notch customer service. The successful candidate will serve as the first point of contact for customers, responding to inquiries efficiently and professionally.Key Responsibilities:Answer incoming calls and respond to customer inquiries in a timely...


  • Rockville, United States Randstad Full time

    Randstad is currently hiring and looking to fill multiple Medical Call Center Representative positions in Rockville, MD 20850. Please review the job details below: Duration: This is a temp to hire opportunity. Start Date: January 6th, 2025 Location: Rockville, MD 20850 Pay: $20.00-$23.00/hr. based on experience. Hours: Flexibility to work an 8 hour shift...


  • Rockville, United States Randstad USA Full time

    Job DescriptionJob DescriptionRandstad is currently hiring and looking to fill multiple Medical Call Center Representative positions in Rockville, MD 20850. Please review the job details below:Duration: This is a temp to hire opportunity.Start Date:January 6th, 2025Location:Rockville, MD 20850Pay:$20.00-$23.00/hr. based on experience.Hours:Flexibility to...


  • rockville, United States Beacon Hill Full time

    p>Our client is seeking an onsite Call Center Representative to join their Rockville, MD team and provide exceptional customer service. Excellent phone skills and a strong attention to detail are key in this role. If you have experience in handling incoming phone calls, responding to emails and voicemails, and possess a keen ability to route calls...


  • Rockville, United States Randstad North America, Inc. Full time

    To obtain and maintain a working knowledge of[ " . To obtain and maintain a working knowledge of the basic plan provisions and multiple benefit schedules, as well as a clear understanding of the eligibility systems claim system, and the Reciprocit Medical, Call Center, Representative, Technology, Staffing


  • Rockville, Maryland, United States Randstad USA Full time

    Job OverviewWe are seeking a Medical Call Center Representative to join our team in Rockville, MD. The successful candidate will have 1+ years of call center experience in a medical billing or insurance environment.


  • Rockville, United States DARCARS Automotive Group Full time

    DARCARS Automotive Group is now hiring Call Center Agents to support our Service Departments! As the Business Support Center Agent, you will play a key role as the dealership's ambassador ensuring a one-of-a-kind experience for our service department Call Center, Automotive, Agent, Customer Service, Technology


  • Rockville, United States DARCARS Automotive Group Full time

    DARCARS Automotive Group is now hiring Call Center Agents to support our Service Departments! As the Business Support Center Agent, you will play a key role as the dealership's ambassador ensuring a one-of-a-kind experience for our service department customers. In this role, you are responsible for handling inbound and outbound calls to customers regarding...

  • Medical Call

    1 week ago


    Rockville, United States NRI Full time

    We are seeking dedicated and experienced candidates for a call center in a health care setting. These are temp to hire roles with opportunities for long-term employment. Successful candidates will have at least 1 year of experience in a medical call center environment, possess strong typing skills (40 WPM), and be familiar with medical terminology....


  • rockville, United States Guitar Center Full time

    Pay Rate: $15.00/hr - $25.73/hr plus commission depending on background and experience.The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in...

  • Data Entry

    2 months ago


    Rockville, United States Corporate Payroll Services Full time

    Job Description At Corporate Payroll Services, we believe in rewarding our employees for their hard work and loyalty, which is why our company culture is built on recognition and rewards based on merits including: Signing bonus of $250 after 60 days of work Accuracy Bonus on top of base hourly pay Productivity Bonus on top of base hourly pay Annual...

  • Data Entry

    2 months ago


    Rockville, United States Corporate Payroll Services Full time

    Job Description At Corporate Payroll Services, we believe in rewarding our employees for their hard work and loyalty, which is why our company culture is built on recognition and rewards based on merits including: Signing bonus of $250 after 60 days of work Accuracy Bonus on top of base hourly pay Productivity Bonus on top of base hourly pay Annual...


  • Rockville, United States Sparks Group Full time

    Job DescriptionJob DescriptionSparks Group has partnered with a pension fund organization seeking a dynamic Customer Service Representative. Our ideal candidate will provide exceptional support to applicants, recipients, and their representatives. This role involves handling a variety of inquiries, processing requests, and ensuring smooth communication...


  • Rockville, Maryland, United States Abode Care Partners Full time

    We are seeking a compassionate Nurse Practitioner to join our team in providing personalized medical care to seniors and patients with complex needs in their homes or assisted living facilities.About the RoleThis House Calls Nurse Practitioner role at Abode Care Partners involves delivering high-quality, patient-centered care to individuals who require...


  • Rockville, Maryland, United States RecruitWell Full time

    Rockville, MD Job OpportunityWe are seeking a skilled Certified Registered Nurse Anesthetist (CRNA) to join our team at an endoscopy center in Rockville, Maryland.Clinical Role:This is a permanent job opening for a board-certified or truly board-eligible CRNA who can provide top-notch care in a dynamic environment.You will be working closely with one CRNA...


  • Rockville, United States Disability Solutions Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being a Great Place to Work is core to how we drive Responsible Growth. This includes our...

  • Data Center Lead

    3 weeks ago


    Rockville, United States Diverse Lynx Full time

    Role: Data Center Lead / System Engineer Type: Contract Work Location: Rockville, MD (onsite) Contract Duration: 6 months - Contract to hire The candidate must have good working experience and currently hands on experience in Managing Co-lo and domestic data centers Windows Server Administration, Server Patching, Troubleshooting, Commission and...


  • Rockville, United States Unified Women's Healthcare Full time

    OverviewUnified Women’s Healthcare is the leading national platform for women’s healthcare. Our affiliated practice, Capital Women's Care is seeking a Full Time OB/GYN in Rockville, MD Practice Highlights:Practice since 1987 – Large, long-standing family friendly practice Diverse Patient Population with collaborative practice environmentMentorship for...

  • Capital Women's Care

    2 hours ago


    Rockville, United States Disability Solutions Full time

    OverviewUnified Women’s Healthcare is the leading national platform for women’s healthcare. Our affiliated practice, Capital Women's Care is seeking a Full Time OB/GYN in Rockville, MD Practice Highlights:Practice since 1987 – Large, long-standing family friendly practice Diverse Patient Population with collaborative practice environmentMentorship for...


  • Rockville, Maryland, United States AHC Shady Grove Medical Center Full time

    About AHC Shady Grove Medical CenterAHC Shady Grove Medical Center is a dynamic healthcare institution seeking skilled professionals to join our team. We offer a collaborative environment, comprehensive benefits, and opportunities for growth and development.Job SummaryWe are looking for a highly experienced Diagnostic Imaging Specialist - Cath Lab...