Unsecured Lending, Operations Team Lead

5 days ago


West Des Moines, United States AppleOne Full time
Job DescriptionJob DescriptionLocation West Des Moines, IOWA
Hybrid: 3 onsite and 2 remote
Rate of pay: $28.5 per hour

Join Our Team as a Operations Team Lead within Unsecured Lending

Are you ready to take the lead in an exciting, fast-paced environment? We’re looking for a skilled and driven Operations Team Lead to support operations and communications for our new unsecured lending business processes. With a recently implemented policy requiring disclosures to be certified every 18 months, you’ll play a crucial role in coordinating this certification process and ensuring accuracy across the board.

What You'll Do:

Resolving escalated issues and addressing information discrepancies
Acting as the team lead and liaising with leadership
Providing mentorship and guidance to team members
Managing the pipeline of disclosures, ensuring timely and accurate certifications
Coordinating which disclosures need to be certified and keeping the process on track
Responding to emails and troubleshooting any potential issues
Sending disclosure requests to the right individuals and following up on outstanding action items
Ensuring data accuracy and quality across all disclosures

We need someone who is proactive, detail-oriented, and has the ability to manage multiple tasks with ease. The ideal candidate will have:
Strong team leadership and management experience
Proven ability in quality assurance and managing team performance
Solid experience in pipeline management, juggling multiple disclosures at once
Excellent written and verbal communication skills
A background in operations, coordination, or administrative roles, with exceptional attention to detail and organizational skills
Familiarity with CRM tools to streamline workflows

If you're ready to make an impact, drive process improvements, and work in a collaborative environment, we want to hear from you Apply today and join our team as we take our unsecured lending operations to the next level.

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

#8824

Company DescriptionFounder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.

Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.

Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.

Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work: How to Make Work, Work for You, is available on Amazon.com.Company DescriptionFounder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.\r
\r
Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.\r
\r
Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.\r
\r
Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work: How to Make Work, Work for You, is available on Amazon.com.

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