Current jobs related to Support Specialist - Lombard - Leaf Home

  • Support Specialist

    4 weeks ago

    Lombard, Illinois, United States Clearbrook Full time

    Job Title: Support SpecialistClearbrook is seeking a Support Specialist to provide essential support and services to clients with intellectual and developmental disabilities. The ideal candidate will have excellent communication and interpersonal skills, as well as a compassionate and patient approach to supporting individuals with...

  • IT Support Specialist

    4 weeks ago

    Lombard, Illinois, United States Aqueity Full time

    Job SummaryAqueity is seeking a skilled IT Support Specialist to join our team. As a Help Desk Support Analyst, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and maintaining a high level of customer satisfaction.Key Responsibilities:Provide technical support to clients via phone,...

  • Family Support Specialist in Lombard, IL

    3 weeks ago

    Lombard, Illinois, United States Wyndy LLC Full time

    As a Family Support Specialist with Wyndy LLC, you will be responsible for assisting with daily tasks, providing support and supervision, and creating a safe and nurturing environment for children in Lombard, IL. Your role will also involve engaging in educational and recreational activities, maintaining cleanliness and organization within the home, and...

  • Seeking Support Specialist in Lombard, IL

    3 weeks ago

    Lombard, Illinois, United States Wyndy LLC Full time

    Wyndy LLC is seeking a Support Specialist to provide assistance and guidance to students in Lombard, IL. The ideal candidate will be patient, enthusiastic, and possess excellent communication skills. Responsibilities include homework help, organizing educational games, and promoting a positive learning environment. A high school diploma or equivalent is...

  • Desktop Support Specialist

    3 weeks ago

    Lombard, Illinois, United States ApTask Full time

    About the RoleWe are seeking a skilled Desktop Support Technician II to join our team at ApTask. As a key member of our IT support team, you will be responsible for ensuring the smooth operation of our conference room IT equipment and providing top-notch technical support to our users.Key ResponsibilitiesVerify all conference room IT equipment is properly...

  • Warehouse Inventory Specialist

    3 weeks ago

    Lombard, Illinois, United States Restaurant Depot Full time

    Job Summary:The Warehouse Inventory Specialist is responsible for ensuring accurate inventory levels in the warehouse. This involves counting merchandise on the warehouse floor and comparing it to information maintained in a database to ensure the amounts on the database are correct.Key Responsibilities:• Perform weekly cycle counts to verify inventory...

  • Travel Nurse RN

    4 weeks ago

    Lombard, Illinois, United States Supplemental Health Care Full time

    Job Title: Travel Nurse RN - Hospice Care SpecialistSupplemental Health Care is seeking a skilled Travel Nurse RN - Hospice Care Specialist to join our team in Lombard, Illinois.Job Summary:We are looking for a compassionate and experienced Registered Nurse to provide high-quality care to patients in need of hospice services. As a Travel Nurse RN - Hospice...

  • Rehabilitation Nurse Specialist

    3 weeks ago

    Lombard, Illinois, United States Advocate Hospice Full time

    **Job Overview**At CH Home North Metro B, we are seeking a skilled Rehabilitation Nurse Specialist to join our team. This 13-week contract opportunity requires a Registered Nurse with a minimum of 1 year of home health experience.**Estimated Salary:** $80,000 - $110,000 per year, depending on experience.**Job Responsibilities:**Perform home visits with 5-6...

  • Industrial Production Specialist

    4 weeks ago

    Lombard, Illinois, United States BIRK Full time

    Job OverviewWe are seeking a skilled Industrial Production Specialist to join our team at BIRK Staffing. As an Assembly Line Technician, you will be responsible for assembling and testing cooling equipment. This is an entry-level position that requires basic hand and power tool skills, as well as the ability to read schematics. If you have prior experience...

  • Account Implementation Specialist

    4 weeks ago

    Lombard, Illinois, United States Dearborn Group Full time

    Account Implementation Coordination RoleDearborn Group is seeking a highly skilled Account Implementation Coordination professional to join our team. As an Account Implementation Coordination specialist, you will play a critical role in managing all aspects of Small Market Account Client Implementation.Key Responsibilities:Manage all aspects of Small Market...

  • Senior Billing Specialist

    4 weeks ago

    Lombard, Illinois, United States Lifespace Communities Full time

    Community Overview:Lifespace Communities is a leading provider of non-profit retirement communities, serving over 5,100 residents and employing over 4,500 team members. Our mission is to create communities where people are empowered to live their aspirations.Job Summary:We are seeking a skilled Billing Specialist to join our team. The successful candidate...

  • School Social Worker

    3 weeks ago

    Lombard, Illinois, United States Amergis Full time

    The School Social Worker collaborates with the multidisciplinary team to provide therapeutic support to students in the school setting. This role involves developing individualized service plans, establishing rules and procedures, and working with the educational team to prevent and intervene in inappropriate behaviors.Key Responsibilities:Design and develop...

  • Nurse Specialist for Home Health Care

    4 weeks ago

    Lombard, Illinois, United States PlanetHealthcare Full time

    Planet Healthcare is seeking a skilled nurse specialist for a home health care position in Lombard, Illinois.Job DetailsSpecialty: Home HealthDiscipline: RNDuration: 13 weeksShift: 8 hours, daysEmployment Type: Local ContractAs a home health nurse, you will provide high-quality patient care and support to individuals in their homes. This is a great...

  • RN - Central Nurse Triage Specialist

    4 weeks ago

    Lombard, Illinois, United States Duly Health and Care Full time

    Job SummaryWe are seeking a skilled and compassionate RN to join our team as a Central Nurse Triage Specialist in the Western Suburbs. This is a unique opportunity to work in a dynamic and patient-centered environment, providing high-quality care and support to patients and families.Key ResponsibilitiesProvide expert nursing triage and support to patients...

  • Application Specialist

    3 weeks ago

    Lombard, Illinois, United States A.A. Anderson & Co., Inc. Full time

    Job Summary:The Application Specialist will play a key role in enhancing process capabilities for our end users' applications. This position is responsible for providing technical support and applying product knowledge to develop application solutions that improve our customers' ROI.This role works closely with our inside and outside sales teams and directly...

  • Senior Piping Design Specialist

    3 weeks ago

    Lombard, Illinois, United States Valdes Architecture & Engineering Full time

    Job SummaryWe are seeking a highly skilled Piping Design Specialist to join our team at Valdes Architecture & Engineering. As a key member of our design team, you will be responsible for creating accurate and detailed piping designs for various projects.ResponsibilitiesDevelop and implement piping designs that meet project requirements and...

  • Billing Specialist

    2 months ago

    Lombard, United States Lifespace Communities Full time

    Community: Beacon HillAddress:  2400 S Finley RoadLombard, Illinois 60148Pay Range $23.89-$32.88+ HourlyLive your purpose.  Grow your career. Thrive through teamwork. Create meaningful, personalized experiences.At Lifespace, team members are at the center of delivering a purpose driven experience for our residents! We provide an environment where each team...

  • Lead Registered Nurse

    3 weeks ago

    Lombard, Illinois, United States Sunrise Senior Living Full time

    About the Role:Sunrise Senior Living is seeking a dedicated and compassionate Registered Nurse to join our team as a Resident Care Specialist. In this role, you will be responsible for promoting the overall well-being of our residents, ensuring their medical needs are met, and providing exceptional care and support.Key Responsibilities:Conduct regular...

  • Field Service Automation Specialist

    3 weeks ago

    Lombard, Illinois, United States ProAutomated Inc. Full time

    Job OverviewProAutomated Inc. is seeking a highly skilled Field Service Automation Specialist to join our dynamic team. As a key member of our team, you will be responsible for traveling to various locations, installing and troubleshooting cutting-edge automation equipment.Key Responsibilities:Travel to diverse locations and tackle hands-on projects, from...

  • Respiratory Therapist

    4 weeks ago

    Lombard, Illinois, United States Advocate Aurora Health Full time

    Job Title: Respiratory Therapist - Pediatric TransportAdvocate Aurora Health is seeking a highly skilled Respiratory Therapist to join our Pediatric Transport team. As a key member of our team, you will be responsible for providing comprehensive respiratory care to critically ill or injured infants and children during interfacility transports.Job Summary:The...

Support Specialist

2 months ago

Lombard, United States Leaf Home Full time
Job DescriptionJob Description

***THIS POSITION IS AVAILABLE TO INDIVIDUALS WHO LIVE WITHIN THE GREATER CHICAGO ILLINOIS METROPOLITAN AREA AND WHO ARE LEGALLY AUTHORIZED TO WORK IN THE UNITED STATES WITHOUT SPONSORSHIP***

At Leaf Home, people are at the heart of everything we do, and we’ve crafted a team of the very best to ensure we make a difference. Our brands, including LeafFilter Gutter Protection, Leaf Home Water Solutions, Leaf Home Safety Solutions, and Leaf Home Enhancements, invest in our commitment to make each home safer and more livable. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work® as well as a multi-recipient of Top Workplaces. From free benefits to people-focused committees like the Women’s Committee, Diversity & Inclusion Committee, and VetConnect, we are dedicated to making Leaf Home a great place to work every day… because who doesn’t want a job they can look forward to? Come grow your career with us 

  • Big company with a family-owned feel – YOU are important to us, and we’ve built a culture you’ll love.

  • Recognized as a top Ohio and US workplace by The Plain Dealer, Energage, and Great Place to Work®.

  • Job security – we have locations throughout the U.S. and Canada, and we’re not done growing

  • Inclusion, sustainability, and reliability are at the core of our culture

  • Veterans' resources available to help transitioning service members find a new rhythm.

  • Dedicated to providing resources and encouragement for employee growth

Position Summary: Our Agents will work on-site in our Inside Sales Center and are responsible for speaking with potential customers regarding their product needs and scheduling the customer for an in-home sales consultation. Customer leads are generated through multiple lead generation channels including, but not limited to, event marketing, digital ads, radio, and television.

Essential Duties and Responsibilities:

  • Initiate outbound calls to potential customer leads for sales consultations and quotes

  • Serve as initial point of contact for potential customer via phone

  • Review information provided by customer to confirm accuracy, determine availability for in-home sales consultation

  • Document and update customer interaction within customer relationship management (CRM) system

  • Overcome objections from potential customer regarding scheduling, cost, etc. to schedule sales consultation as soon as possible

  • De-escalate the call where appropriate and provide solutions that leave the customer satisfied with the resolution

  • Exceed customer service expectations by providing an outstanding experience to every potential customer

  • Adhere to schedules while maintaining an acceptable level of service, customer satisfaction and quality

  • Promote teamwork through consistency, reliability, and group cohesiveness

  • Performs other duties as assigned by supervisor.

Experience and Minimum Qualifications:

  • High School Diploma or equivalent.

  • Previous experience in a dynamic call center or customer service role

  • Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball'.

  • Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a •roll up your sleeves• and "today not tomorrow" mentality.

  • Apply active listening skills through the ability to comprehend information presented and respond thoughtfully.

  • Detail-oriented and can focus on the task at hand, no matter how minute, by finding the most efficient and effective pathway to completion.

  • Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional.

  • Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection.

  • Ability to provide timely and empathetic help through in-person, phone, email, and social media avenues that keeps the co-worker or customer's needs at the forefront of every interaction.

  • Ability to communicate effectively, to recognize, understand, and manage one's own emotions as well as others, and foster positive working relationships across all levels of the organization.

  • Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one's own actions, performance, and decisions.

  • Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).

  • Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Preferred Knowledge, Skills, Abilities or Certifications:

  • Understand and broad knowledge of financial software 

  • Strong mathematical skills 

Travel Requirements:

  • No travel required.

Overtime/Additional Hours Requirements:

  • May be requested to work overtime on evenings and weekends dependent on business need.

Physical Requirements

  • Normal Office Environment

  • Indoor work in a climate-controlled environment.

  • Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Are We Your Company?

Focused On Growth Leaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. For us, we strive to be better than the best and we want you to join in our success With offices across the U.S. and Canada, our team is diverse and strong. From marketing to sales, installation, and service, we have the best team, right along with the best home solutions. We are committed to our employees’ growth, which we demonstrate by:

  • Innovating, Always: Leaf is focused on providing cutting edge solutions, both for employees and customers

  • Partnering With Our Customers: Building strong and trusted relationships is at the core of everything we do

  • Empowering Employees: Our brand begins and ends with our people, and we provide opportunities for growth and success in a supportive environment

  • Supporting Our Communities: Home is where the heart is, and we in turn strive to give back to the communities that our customers and employees call home

What do we offer?

  • Industry-leading compensation package

  • Fully paid Medical, Dental, and Vision benefits after 90 days

  • 401k Savings Plan

  • Paid Time Off, Comprehensive Health, Wellbeing, and Financial Wellness Programs

  • Childcare benefits to support families

  • Endless opportunity for growth and advancement. Just ask our current employees

Other perks you need to know about: 

  • Employee assistance program – get 24/7 support in areas including legal, financial planning, and counseling.

  • Employee discount marketplace – enjoy discounts on thousands of products, from cars to local attractions.

  • Gym membership compensation – your insurance will help cover the cost of your gym membership

  • Groups like Vet Connect & the Women’s Committee to help you get involved and to provide resources for your success 

Leaf Home Awards and Accolades: Leaf Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage and has been Certified™ by Great Place to Work®. A few of our brands have also earned accolades, including: 

  • LeafFilter and Leaf Home Safety Solutions have ranked on the annual Remodeling 550 list

  • Leaf Home, LeafFilter, and Leaf Home Safety Solutions have been recognized on Qualified Remodeler magazine’s Top 500 list

  • Leaf Home is a Smart Culture Awards honoree for its employee-focused culture

  • Leaf Home is recognized as a growth leader on both the Inc. 5000 and Inc. 5000 Regionals: Midwest lists

 

For a full list of awards earned by our brands, please visit www.leafhome.com/press/.

Diversity and Inclusion Statement

Leaf Home Solutions is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.

Equal Opportunity Statement

Leaf Home Solutions will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).