Restaurant Staff Development Manager

3 days ago

Hingham, United States Linden Ponds by Erickson Senior Living Full time
Job DescriptionJob Description

Location:

Linden Ponds by Erickson Senior Living

Join our team as a Staff Development Manager. The Staff Development Manager will lead effective strategies for training, development, and retention of staff for the Dining Services Department.

What we offer:

  • A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values.
  • Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options.
  • PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law.
  • 401k for all team members 18 and over with a company 3% match
  • Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age.
  • 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices.
  • Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones.
  • Growth Opportunities – grow with the company as we open new communities and expand on our existing ones

Compensation: starting at $70,000 annually, commensurate with experience.

How you will make an impact:

  • Develop and Retain Staff: Lead training, mentoring, and performance reviews to support staff growth.
  • Collaborate with recruiter weekly to support full front of the house and back of the house staffing.
  • Reduce Turnover: Analyze trends and work with HR to improve retention.
  • Coach staff and their managers to success. Provide expectations, feedback and coaching as needed.
  • Present in the dining areas during service times to ensure staff maintains service standards, to mentor and coach students and reinforce training.
  • Support outreach efforts with local schools, public employment agencies and community outreach.

What you will need:

  • Proven experience managing and motivating in a customer service environment.  
  • Minimum of 3 years of general management experience.
  • Ability to train other management in the management and motivation of all staff. 
  • Related experience in food service, educational, recruitment, or staff development and training with an ability to learn food service.
  • Excellent verbal and written communication skills required. 

Linden Ponds is a beautiful 108-acre continuing care retirement community located on the South Shore in Hingham, Massachusetts. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Linden Ponds helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

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