RUNNER - COUNCIL OAK (PART TIME)

7 days ago

Bristol, United States Hard Rock International (USA), Inc. Part time
Job DescriptionJob Description

Overview

#zipcorporate


Responsibilities

Under the direction of the Steakhouse Supervisor the food runner serves meals to patrons in restaurant.

Essential Job Functions:

  • Serves all guests according to established standards of service.
  • Delivers all items in a timely and courteous manner.
  • Assists server as necessary with established pre-bus and pre-set standards.
  • Communicates customer requests to assigned server.
  • Knowledgeable of restaurant seating plan including sections, table numbers and seat numbers; knowledgeable of restaurant (ordering) systems; expediting systems.
  • Communicates with kitchen expeditor; checks order duplicates for correctness; communicates discrepancies to the expeditor.
  • Completes all set-up and closing duties in a timely fashion.
  • Is familiar with all menu; menu specifications; menu abbreviations.
  • Adheres to food & beverage policies, procedures, state liquor laws and all related manual material.
  • Relays guest complaints/compliments to the appropriate supervisor.
  • Demonstrates a courteous, friendly, polite, congenial, professional and efficient attitude.
  • Maintains a clean, safe, hazard-free work environment within area of responsibility.
  • Promotes positive public/employee relations at all times.
  • Performs all other related and compatible duties as assigned.

Qualifications

High school diploma or equivalent preferred; minimum one (1) year high volume food service experience preferred; or equivalent combination of education and experience.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):

  • Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
  • Must successfully pass background check.
  • Must successfully pass drug screening.
  • Must be at least twenty-one (21) years of age.
  • Must be able to work holidays and weekends, as well as flexible shifts.

KNOWLEDGE OF:

  • Pertinent federal, state, and local laws, codes, and regulations.
  • Must have good communication skills and excellent interpersonal skills, including a positive, friendly, and outgoing attitude, common courtesy towards others and the ability to deal successfully with stressful situations.

ABILITY TO:

  • Must be able to stand 50% of shift, walk 45% of shift, and sit 5% of shift.
  • Must have the ability to withstand noisy and smoke-filled environments.
  • Must be able to stand, walk, use hands to finger, handle or feel objects, tools, or controls, and reach with arms and hands.
  • Must regularly lift and move up to 50 pounds.

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