Patient Care Technician Unit Secretary
2 months ago
Overview
The PCT/Unit Secretary, under the supervision of the charge nurse, clinical manager, and/or director is responsible for assisting in patient care, documentation and supply management. They will also work to keep the unit supplied, clean, and organized. Additionally, the PCT/Unit Secretary may functions in a secretarial role within the department. S/he answers the telephone, and answers any questions the patient or their support system may have within their capabilities. S/he follows all policies and procedures of Northern Arizona Healthcare. They will perform or assist with procedures that fall within the scope of practice of a PCT in addition to Secretarial duties. The PCT/Unit Secretary may be caring for infants, children, adolescents, adults and geriatrics.
Responsibilities
Patient Care
* Maintains department cleanliness including following procedures for clean up after treatments.
* Assists in transporting patients, equipment, and supplies.
* Assists with transfer of patient with restrictions in weight bearing or impairment of motor status.
* Assist patients with donning/doffing compression garments as needed.
* Observe patient for skin integrity and report any problem areas to supervising clinicians.
* Assist with dressing removal as assigned by supervising clinician.
* Assisting patients with activities of daily living such as toileting as needed.
* Assisting patients with mobility under the direction of supervising clinician including but not limited to therapeutic exercises.
Education
* Demonstrates understanding of the Unit's Standards of Care and Practice and Administrative Policies as well as being able to locate Policy and Procedures Manuals on the assigned units.
* Focuses on personal development areas, engaging in professional/collegial interactions with peers and students.
Administrative
* Answers, evaluates and prioritizes incoming administrative line telephone calls, communicates effectively with callers obtaining complete and accurate information to determine the need(s) of the caller.
* Maintains unit documents (i.e. specialty beds, observation patients).
* Maintains charts and copies charts as requested.
* Assist charge nurse with clerical duties.
Compliance/Safety
* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
* Demonstrates and utilizes the guidelines of care and practice via the nursing process and in accordance with Arizona State Board of Nursing Laws and Regulations being able to perform at a fully competent level.
* Demonstrates accuracy of documentation of assessments, interventions and patient responses as evidenced by the appropriate documentation systems.
* Follows guidelines for safety with regards to contact precautions and all policies/procedures dealing with blood borne pathogens.
* Adheres to regulatory and organizational standards affecting patient care and safety as well as all hospital and departmental policies and procedures. Practices in a safe and cost effective manner.
* Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
* If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
* Completes all company mandatory modules and required job-specific training in the specified time frame.
Qualifications
Education
High School Diploma or GED- Required
Graduate of a Nursing Assistant Program- Required
Certificates and Licensure
Current, unrestricted CNA or LNA license in the State of Arizona- Required
Basic Life Support (BLS)- Required
Employee will obtain and maintain appropriate clinical competencies for the roles assigned by their departmental leader.
Experience
Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.
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