CLERICAL/OFFICE
4 weeks ago
Job Title
Customer Service Agent - Now Hiring
Job Description
Apply today, work tomorrow, and get paid weekly Looking to be a part of a great team? We're hiring now for Customer Service Agent in Irving, TX
What we offer
Weekly pay of $20.00 per hour
Direct deposit & debit card payment options
Health, vision, dental, life, and disability insurance
Training provided
Fair chance job
Weekly Pay
Customer Service Agent Tasks & Duties (What you'll do)
Create operating records for scheduled and adhoc truck routes in company's systems
Coordinate the recovery of cargo from CFS facilities or 3rd party locations for induction into the Ground Network.
Prepare paperwork for the transfer of freight within the network including load manifests and bills of landing
Manage system updates
Receive and inspect network inbound and transfer freight as needed.
Identify potential operational delays and capacity constraints on the ground network.
Assist in enacting contingencies to expend ad hoc capacity as needed and arranging reroutes and additional trucks as necessary
Record system delays and perform root analysis as necessary
Support documentation as needed, including processing consolidation in etms Exports and Import and monitoring work flows
Ensure service provider equipment is in place at regional branches to facilitate operations.
Perform service provider reviews and update CRM as necessary
Customer Service Agent Shift Info
Night Shift, 4:00 pm to 1:00 am (Sunday and Monday), 5:00 pm to 2:00 am (Tuesday - Thursday)
Sunday - Thursday
Customer Service Agent Qualifications (Requirements/Skills)
Experience in warehousing or freight terminal experience preferred
Experience with warehouse operating systems and MS Windows Office Suite
Customer Service Agent experience preferred
GED / High School Diploma
Able to pass a pre-employment drug screen
Able to pass a background check
Able to work in the US
Excellent at communicating over the phone and handling phone systems
Basic computer skills and experience with tracking and recording call information, filing documents or updating customer profiles/accounts
Able to concentrate on multiple problems at once
Excellent time management and prioritization skills
Ability to answer the phone, listen actively, relay information, and type basic information simultaneously
Customer-focused for positive customer experience and resolution
Apply today, Customer Service Agent - Looking to be a part of a great team? near Irving, TX, 75062
About Ascend Staffing
Ascend Staffing has been connecting great people with real opportunities for over 50 years. We are always looking for great people. If you’re ready to earn more, get real benefits, and achieve your goals, you’ve come to the right place.
We do what we say we will do.
We are direct and transparent.
We find real opportunities with great employers.
Want to contact us?
Ascend Staffing Irving
4425 W. Airport Freeway Suite 475, Irving, TX 75062
Call: 469-284-0830
Text: 4693611600
Website: https://www.ascendstaffing.com/irving/
#37715135
@IN9023
@ZR9023
@TAL9023
Company DescriptionA True Partner in Your Success:Ascend staffing has been connecting great people with great opportunities for over 50 years. Many of our talented workers stay with us for years because they like what they get from Ascend.
What We Offer:
Weekly Pay
Direct Deposit and Debit Card Payment Options
Medical, Dental, and Vision Coverage
Life and Short-term Disability Insurance
Our Purpose Statement:
Our purpose is to partner with employees, clients, and the community to create opportunities for growth and mutual success.
The Ascend Difference:
We do what we say we will do.
We are direct and transparent.
We find real opportunities with great employers.
We support our talent every step of the way.
We make a difference in people’s lives.
How We Help You:
Our recruiters aren’t just about filling jobs. They are about helping you achieve your goals. We put thousands of people to work every year in temporary, temporary-to-hire and direct hire placements.
We are always looking for great people. Apply todayCompany DescriptionA True Partner in Your Success:\r
Ascend staffing has been connecting great people with great opportunities for over 50 years. Many of our talented workers stay with us for years because they like what they get from Ascend. \r
\r
What We Offer:\r
Weekly Pay\r
Direct Deposit and Debit Card Payment Options\r
Medical, Dental, and Vision Coverage\r
Life and Short-term Disability Insurance\r
\r
Our Purpose Statement:\r
Our purpose is to partner with employees, clients, and the community to create opportunities for growth and mutual success.\r
\r
The Ascend Difference:\r
We do what we say we will do.\r
We are direct and transparent.\r
We find real opportunities with great employers.\r
We support our talent every step of the way.\r
We make a difference in people’s lives.\r
\r
How We Help You:\r
Our recruiters aren’t just about filling jobs. They are about helping you achieve your goals. We put thousands of people to work every year in temporary, temporary-to-hire and direct hire placements.\r
\r
We are always looking for great people. Apply today
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