Systems Administrator
2 weeks ago
We are offering a contract to permanent hire opportunity for a Systems Administrator in Auburn Hills, Michigan. In this position, you will be a key part of our operations, providing crucial support to our service desk, managing server administration, and maintaining our network infrastructure.
Responsibilities
• Ensuring prompt and effective resolution of end-user issues by managing incoming requests to the service desk via telephone, web portal, and email.
• Using remote tools and diagnostic utilities to facilitate support requests resolution.
• Performing direct fixes at the desktop level when remote tools are not sufficient, including hardware repairs and delivery of peripherals.
• Installing and configuring hardware and software components across various network infrastructure devices.
• Administering servers via Active Directory, File & Print services, DNS, DHCP.
• Managing and maintaining network firewall and switch.
• Upholding company safety and security standards.
• Participating in network and server solution design and architecture.
• Prioritizing incidents and service requests in accordance with defined processes to meet SLAs.
• Minimum of 3 years of experience as a Systems Administrator or in a similar role
• Proficiency in Cisco Technologies
• Well-versed in Cloud Technologies
• Knowledge of Firewall Technologies is a must
• Experience with Active Directory
• Familiarity with Backup Technologies
• Proficient in Windows and Mac OS
• Ability to perform Basic Network Troubleshooting
• Experience in Server Administration
• Comfortable with both Hardware and Software
• Proficiency in O 365
• Knowledge of VMware is required, familiarity with Linux is a plus
• Occasional local travel for onsite client support on an as needed basis
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