Underwriting Support Specialist

6 days ago


Walnut Creek, United States Robert Half Full time
Job DescriptionJob Description

Walnut Creek Insurance Company is looking for an onsite temporary Document Management Specialist.


In this Document Management position, you will be responsible for the following:


•Review initial submission of documents received via email and sort for processing

•Reviews scanned images of paper mail – label/title them per company standards

•Research- investigates docs without a claim number 

oNew claims get sent to First Report Specialist 

oUnidentifiable docs sent to customer care or other internal depts for review

•Quality assurance of scanned images and confirms valid claim number. Rejects and notifies the sender of scans not up to standard

•Assigns documents to correct claim number by checking/reviewing multiple data fields

•Data entry – enter image summary and document information (DOS and doc type) into SIMS (Claims mgmt. system) 

•Miscellaneous projects

•Fast paced, High volume work environment – we’re a paperless company

•Emphasis: Speed and accuracy of indexing documents to their correct claims

Data Entry

Research

Claims

Quality Control

• Proficiency in Quality Assurance processes and methodologies

• Excellent proofreading skills, with a keen eye for detail

• Experience in creating and managing Project Documentation

• Proficient in handling Email Correspondence with professionalism

• Ability to work independently and as part of a team

• Demonstrable problem-solving and analytical skills

• Ability to prioritize tasks and meet deadlines.


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