Phlebotomist Floater

Job Description:

• The Phlebotomist III- Float represents the face of our company to patients who come to both as part of their health routine or for insights into life-defining health decisions.

• The Phlebotomist III- Float draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.

• The Phlebotomist III- Float has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.

• The Phlebotomist III- Float is responsible in providing coverage at multiple locations for multiple roles.

• The Phlebotomist III- Float must ensure that daily activities of the Patient Service Center/Mobile/Long Term Care/In-Office Phlebotomy are completed accurately and on time.

• The Phlebotomist III- Float demonstrates Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.

• Successful applicants may be assigned to work and direct daily activity in a doctor's office, a patient service center, in a house call environment, long term care or as business needs dictate.

• Must be able to step in for a Phlebotomist III- Float and lead one or more PSR on site.

• Will be required to act as a coach, mentor, instructor, resource advisor for new employees and provide effective onboarding services to new clients.

• They will also act as point of contact to staff on site and provide regular input to the group lead or supervisor.

• The Phlebotomist III- Float may also focus on working with customers who have a high complexity and/or volume practice with a specialized focus requiring outstanding phlebotomy skills.

• In addition, these practices require a higher level of customer facing skills including verbal and written communications, problem solving, and collaboration with multiple functions, such as: Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics due to their specialty and or complex test orders.

• The Phlebotomist III- Float must be capable of handling multiple priorities in a high-volume setting.

Qualifications

• High school diploma or equivalent.

• Medical training: medical assistant or paramedic training preferred.

• Five years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.

• Minimum 3 years in a PSC/IOP environment preferred.

• Customer service in a retail or service environment preferred.

• Keyboard/data entry experience.

• Phlebotomy Certification or Medical Assistant Certification with Phlebotomy training

• Shift/Time Zone: Monday - Thursday: 7.00am - 6.00pm/Friday: 7.00am - 12.30pm