Customer Service Representative

3 weeks ago

Dallas, United States AppleOne Full time
Job DescriptionJob DescriptionOur client is looking for a motivated Customer Service Representative The ideal candidate will be responsible for answering incoming calls and assisting customers with any issue that arises and providing support. It is required that the candidate can follow prewritten scripts, input information into the database, and relay researched answers to customers. Additionally, the candidate will have strong communication skills, be empathetic, and can foster an environment of trust and care for our clients’ desired outcomes. Customer Service Representative should display excellent organizational skills.

Key Responsibilities:
• Answer questions from customers and further explain products and services.
• Answer, evaluate, and prioritize incoming telephone, e-mail, and chat requests to better assist users.
• Answer customer questions related to issues with their accounts.
• Obtain customer information such as name, address, and payment method, and accurately document the interaction in the database.

Qualifications:
• Ability to actively listen and negotiate.
• Strong analytical and problem-solving skills.
• Proven track record of success and can articulate the results.
• Ability to handle confidential and proprietary information discreetly.

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

#1148

Company DescriptionFounder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.

Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.

Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.

Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work: How to Make Work, Work for You, is available on Amazon.com.Company DescriptionFounder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.\r
\r
Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.\r
\r
Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.\r
\r
Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work: How to Make Work, Work for You, is available on Amazon.com.

  • Customer Service Representative

    4 months ago

    Dallas, United States Precision Door Service Full time

    Precision Door has been franchising since 1999 and is now America's leading Garage Door Repair company. You'll work with smart and reliable supervisors and co-workers. At Precision, our franchise owners want you to start a career. They invest in their employees, and are looking for career-oriented, permanent employees. Our franchise owners understand what it...

  • Customer Service Representative

    2 months ago

    Dallas, United States RESPONSE Full time

    The consumer comes first within the hospitality industry and that is no exception with us. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering...

  • Customer Service Representative

    3 months ago

    Dallas, United States Atkore, Inc. Full time

    Customer Service Representative Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the wo Customer Service Representative, Customer Service, Sales Representative, Representative, Inventory Control,...

  • Customer Service Representative

    5 months ago

    Dallas, United States NRG Energy Full time

    The Customer Service Representative will support the operational business needs by communicating with and addressing all customer needs and inquiries as well as partnering with field employees and management and completing all applicable administrati Customer Service Representative, Customer Service, Representative, Retail, Skills

  • Customer Service Representative

    1 month ago

    Dallas, Texas, United States Marshalls Full time

    Customer Service RepresentativeAt Marshalls, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for providing exceptional customer service and supporting our store culture through honesty, integrity, and respect. You'll accurately ring customer purchases and returns, and count...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States Triumph Financial Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Triumph Financial. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone and email interactions.Key Responsibilities:Respond to customer...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone, email, and chat support.Key Responsibilities:Handle customer...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States Western Union Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a Customer Service Representative to join our team at Western Union. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.Key Responsibilities:* Provide customer service...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States ValorVIP Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer issues, and promoting our products and services.Key...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States Wise Staffing Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Wise Staffing Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and maintaining a...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States MCI Military Recruitment Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone, email, and chat support.Key Responsibilities:Handle customer...

  • Customer Service Representative

    1 month ago

    Dallas, Texas, United States MCI Military Recruitment Full time

    Job Title: Customer Service RepresentativeAt MCI, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Job Summary:We are looking for a skilled and enthusiastic...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States MCI Careers Full time

    Customer Service Representative Job DescriptionJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients through various communication channels.Key...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States MCI Military Recruitment Full time

    Customer Service Representative Job DescriptionJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through inbound calls, emails, and chats.Key Responsibilities:Respond to...

  • Customer Service Representative

    6 months ago

    Dallas, United States Parkland Memorial Hospital Full time

    Responds to written and telephone inquiries to answer customer questions, correct errors, document new information, and ensure the accuracy of patient financial accounts. MINIMUM SPECIFICATIONS Education: None. Experience: Must have three (3) years o Customer Service Representative, Customer Service, Representative, Retail, Healthcare, Patient

  • Customer Service Representative>

    5 months ago

    Dallas, United States The Chefs Warehouse Full time

    The Chefs' Warehouse - JobID: 44895 [Customer Service Representative] As a Customer Service Representative at The Chefs' Warehouse, you'll: Receive incoming calls from customers, emails, fax, voicemail, and enter orders into the system; Inform customer of items not ordered or out of stock per regular ordering process offering substitutions where available;...

  • Customer Service Representative

    1 month ago

    Dallas, Texas, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityJob Title: Customer Service RepresentativeJob Summary:We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing excellent customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States MCI Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and answering questions in a timely and professional manner.Key...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States ValorVIP Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at ValorVIP. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer...

  • Customer Service Representative

    4 weeks ago

    Dallas, Texas, United States ValorVIP Full time

    Customer Service Representative Job DescriptionJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at ValorVIP. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer...