Current jobs related to Customer Service Representative - Schaumburg - TEKsystems

  • Customer Service Representative

    2 weeks ago

    Schaumburg, Illinois, United States The LaSalle Group Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and professional Customer Service Representative to join our team. This role will be responsible for providing exceptional customer service and support during the evening shift, assisting callers with inquiries and resolving issues efficiently.The ideal candidate will have excellent...

  • Customer Service Representative

    4 days ago

    Schaumburg, Illinois, United States INX International Ink Co. Full time

    In this Customer Service Representative role at INX International Ink Co., you will be responsible for managing customer inquiries, resolving issues, and ensuring customer satisfaction. Your duties will also include preparing reports for management and customers, and providing administrative support to mini plant accounts.RequirementsHigh School graduate or...

  • Customer Service Representative

    2 weeks ago

    Schaumburg, Illinois, United States Zumiez Full time

    As a Customer Service Representative at Zumiez, you will play a critical role in delivering an unparalleled shopping experience to our customers. Key responsibilities include:Responsibilities:Fostering positive relationships with customers to increase sales and build brand loyalty.Maintaining a visually appealing store environment by organizing and...

  • Customer Service Representative

    1 week ago

    Schaumburg, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a permanent employment opportunity for a Customer Service Representative in the manufacturing industry, based in SCHAUMBURG, Illinois. In this role, you will be primarily tasked with managing customer interactions, maintaining precise customer records, and performing data entry tasks.Responsibilities:•...

  • Customer Service Representative

    4 days ago

    Schaumburg, Illinois, United States Apple Full time

    About the Role:">The Customer Service Representative will be responsible for providing top-notch customer support and assistance to new and existing customers. This includes assessing customer situations, providing solutions or referrals, and working collaboratively with the store team to ensure seamless customer experiences.Key Responsibilities:">Quickly...

  • Customer Service Representative

    2 weeks ago

    Schaumburg, Illinois, United States Financial Management Systems Full time

    Job Overview"My role as a Customer Service Representative at Financial Management Systems involves providing exceptional support to our clients, ensuring their financial management needs are met. This includes handling inbound and outbound calls, resolving customer inquiries, and maintaining accurate records. As part of our team, you will be responsible for...

  • Customer Service Representatives

    4 weeks ago

    Schaumburg, Illinois, United States Hobby Lobby Full time

    About the JobWe are currently seeking motivated and self-driven individuals to join our team. As a customer service representative, you will be responsible for providing exceptional experiences for customers in a variety of departments, including art, crafts, custom frames, fabrics, floral, hobbies, and more.Key QualificationsMaturity and...

  • Customer Service Representative

    4 days ago

    Schaumburg, Illinois, United States NFI Industries Full time

    Job OverviewNFI Industries is seeking a skilled Customer Service Representative - Logistics to join our team. As a critical component of our logistics operations, you will be responsible for ensuring seamless execution of logistics operations, providing exceptional customer service, and maintaining accurate customer records.About the RoleIn this role, you...

  • Sales and Customer Service Representatives

    4 days ago

    Schaumburg, Illinois, United States Hobby Lobby Full time

    **Overview**Hobby Lobby is a dynamic retail environment that offers exciting career opportunities for individuals who are passionate about delivering exceptional customer service and sales experiences.**Compensation**The hourly wage for this role ranges from $14.00 to $15.00, providing a competitive salary for those who excel in the industry.**Job...

  • Customer Service Representative

    4 weeks ago

    Schaumburg, Illinois, United States Misumi USA Full time

    Grow Your Career at MISUMI USAMISUMI USA, a leading provider of automated manufacturing components, is seeking an experienced Customer Service Representative to join our team.About the JobThis is a full-time, Monday-to-Friday position in our Schaumburg Corporate office, with occasional rotational Saturdays.You will be responsible for processing quotations...

  • Customer Service Representative

    3 weeks ago

    Schaumburg, United States Cintas Full time

    **Requisition Number:** 179100 **Job Description** Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation;...

  • Customer Service Representative Role

    4 days ago

    Schaumburg, Illinois, United States Kyle Engelbrecht - State Farm Agent Full time

    About the RoleWe are excited to offer a unique opportunity for a Customer Service Representative to join our Kyle Engelbrecht - State Farm Agent team. As an Insurance Staff Position, you will play a vital role in providing top-notch customer service, building strong relationships, and driving sales growth.Your key responsibilities will include responding to...

  • Customer Service Representative

    2 weeks ago

    Schaumburg, United States Chase Technical Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.About the Role:This is a full-time, on-site position at our Schaumburg Corporate office, operating Monday through Friday from...

  • Fantastic Customer Service Representative

    3 weeks ago

    Schaumburg, United States Mr. Rooter of Cook County Full time

    In 1970, David Duck started a plumbing company in Oklahoma City, Oklahoma known as Mr. Rooter Plumbing. Mr. Rooter® Plumbing grew because it earned a reputation for good work at a quality price and for caring about customers’ homes. At Mr. Rooter, we love what we do, and we believe in it. It’s not just plumbing to us, but a philosophy applied to every...

  • Fantastic Customer Service Representative

    3 weeks ago

    Schaumburg, United States Mr. Rooter of Cook County Full time

    In 1970, David Duck started a plumbing company in Oklahoma City, Oklahoma known as Mr. Rooter Plumbing. Mr. Rooter® Plumbing grew because it earned a reputation for good work at a quality price and for caring about customers’ homes. At Mr. Rooter, we love what we do, and we believe in it. It’s not just plumbing to us, but a philosophy applied to every...

  • Fantastic Customer Service Representative

    3 weeks ago

    Schaumburg, United States Mr. Rooter of Cook County Full time

    In 1970, David Duck started a plumbing company in Oklahoma City, Oklahoma known as Mr. Rooter Plumbing. Mr. Rooter® Plumbing grew because it earned a reputation for good work at a quality price and for caring about customers’ homes. At Mr. Rooter, we love what we do, and we believe in it. It’s not just plumbing to us, but a philosophy applied to every...

  • Fantastic Customer Service Representative

    3 weeks ago

    Schaumburg, United States Mr. Rooter of Cook County Full time

    In 1970, David Duck started a plumbing company in Oklahoma City, Oklahoma known as Mr. Rooter Plumbing. Mr. Rooter® Plumbing grew because it earned a reputation for good work at a quality price and for caring about customers’ homes. At Mr. Rooter, we love what we do, and we believe in it. It’s not just plumbing to us, but a philosophy applied to every...

  • Healthcare Customer Service Representative

    6 days ago

    Schaumburg, Illinois, United States Womens HealthFirst LLC Full time

    Job SummaryWe are seeking a highly skilled Patient Service Representative to join our team at Women's HealthFirst LLC. This is a full-time position available.Estimated salary: $45,000 - $55,000 per year, depending on experience.Key Responsibilities:Greet patients and facilitate the registration process in a professional and courteous manner.Collect and...

  • Fantastic and Positive Customer Service Representative

    3 weeks ago

    Schaumburg, United States Mr. Rooter of Cook County Full time

    In 1970, David Duck started a plumbing company in Oklahoma City, Oklahoma known as Mr. Rooter Plumbing. Mr. Rooter® Plumbing grew because it earned a reputation for good work at a quality price and for caring about customers’ homes. At Mr. Rooter, we love what we do, and we believe in it. It’s not just plumbing to us, but a philosophy applied to every...

  • Fantastic and Positive Customer Service Representative

    3 weeks ago

    Schaumburg, United States Mr. Rooter of Cook County Full time

    In 1970, David Duck started a plumbing company in Oklahoma City, Oklahoma known as Mr. Rooter Plumbing. Mr. Rooter® Plumbing grew because it earned a reputation for good work at a quality price and for caring about customers’ homes. At Mr. Rooter, we love what we do, and we believe in it. It’s not just plumbing to us, but a philosophy applied to every...

Customer Service Representative

2 months ago

Schaumburg, United States TEKsystems Full time
Job DescriptionJob DescriptionJob Title: Customer Service Representative
Job Description

This is not a high call volume position. Instead, it involves heavy email and case resolution responsibilities. The role is focused on customer service and supporting account managers who manage vehicle fleets.

Responsibilities
  • Assist with ordering vehicles and provide customer service support for various inquiries.
  • Answer a high volume of customer emails and handle case resolutions.
  • Think outside the box to solve problems and make a few outbound calls as needed.
  • Follow up with customers on inquiries and ensure accurate data entry into the system.
  • Multi-task and type customer information into the system in real-time.
  • Utilize the internal issue tracking system (CARE) to follow through on customer inquiries and issues.
  • Create vehicle selectors, process billing changes, generate reports, distribute insurance cards, and handle driver data changes.
  • Contact drivers by email to gather missing information.
  • Utilize the v-lookup function within Excel to efficiently sort through data.
Essential Skills
  • 2+ years of customer service experience in an office environment.
  • Strong written and email communication skills.
  • Proficiency in the English language with the ability to write grammatically correct sentences.
  • Strong computer skills, including proficiency with MS Office suite (Outlook, Word, Excel).
  • Basic Excel skills with a willingness to learn more.
  • High school diploma.
Additional Skills & Qualifications
  • Experience with SalesForce is a plus.
Why Work Here?

Join a growing company with lots of opportunities to prove yourself and potentially transition to a permanent position. Enjoy a brand new office with amenities such as ping pong tables, a golf simulator, and a gym membership with workout classes and sauna. There is also a good amount of overtime available for those interested.

Work Environment

Business casual work environment. This position is 100% on-site with no remote flexibility. Candidates will either work in Schaumburg or Des Plaines for the first 6 months and then relocate to Schaumburg/Rosemont. Candidates must be comfortable commuting to both locations.

Job Type & Location

This is a Contract to Hire position based out of Schaumburg, Illinois.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.