General Office Clerk
6 days ago
Responsibilities:
• Accurately process customer applications
• Maintain records of customer interactions and transactions
• Assist with client services as needed within the municipal office
• Utilize spreadsheet software for data management and reporting
• Provide excellent customer service to all clients and visitors
• Proactively monitor and manage customer accounts
• Ensure all data entry tasks are completed accurately and in a timely manner
• Resolve customer inquiries and problems efficiently
• Collaborate with team members to improve customer service processes and procedures
• Proven experience working as a General Office Clerk in a Local Government setting or a similar role in another industry.
• Bilingual Spanish
• Solid experience in data entry with a focus on alphanumeric input.
• Prior CSR or Customer Service experience, demonstrating excellent interpersonal and communication skills.
• Ability to work collaboratively within a team environment as well as independently.
• Strong organizational skills, with the ability to prioritize tasks and manage time efficiently.
• Excellent attention to detail and a high level of accuracy in all work.
• Knowledge of local government operations and regulations would be advantageous.
• High school diploma or equivalent qualification required.
• Strong written and verbal communication skills.
• Strong problem-solving skills and the ability to think critically.
• Ability to maintain confidentiality of sensitive information.
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General Office Clerk
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General Office Clerk
5 days ago
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General Clerk III with Security Clearance
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General Clerk III with Security Clearance
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