General Office Clerk

6 days ago


Miami Beach, United States Robert Half Full time
Job DescriptionJob DescriptionWe are in search of a General Office Clerk to join our team operating within the Local Government industry in Surfside, Florida. Your main duties will revolve around customer service, data entry, and administrative support. This role offers a long-term contract employment opportunity.

Responsibilities:
• Accurately process customer applications
• Maintain records of customer interactions and transactions
• Assist with client services as needed within the municipal office
• Utilize spreadsheet software for data management and reporting
• Provide excellent customer service to all clients and visitors
• Proactively monitor and manage customer accounts
• Ensure all data entry tasks are completed accurately and in a timely manner
• Resolve customer inquiries and problems efficiently
• Collaborate with team members to improve customer service processes and procedures

• Proven experience working as a General Office Clerk in a Local Government setting or a similar role in another industry.

• Bilingual Spanish

• Solid experience in data entry with a focus on alphanumeric input.

• Prior CSR or Customer Service experience, demonstrating excellent interpersonal and communication skills.

• Ability to work collaboratively within a team environment as well as independently.

• Strong organizational skills, with the ability to prioritize tasks and manage time efficiently.

• Excellent attention to detail and a high level of accuracy in all work.

• Knowledge of local government operations and regulations would be advantageous.

• High school diploma or equivalent qualification required.

• Strong written and verbal communication skills.

• Strong problem-solving skills and the ability to think critically.

• Ability to maintain confidentiality of sensitive information.



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