Case Manager

Job Responsibilities:

Position Summary: This position provides pretrial case management of individuals with pending repeat intoxicated driving charges for the Circuit Courts of Waukesha County.

Essential Functions:

• Monitor bail conditions of persons ordered by the Court into the Intoxicated Driver Intervention Program to include scheduling and providing weekly supervision in the office.
• Draft accurate and complete written reports to the court to include regular updates as well as non-compliance reports.
• Conduct and record random drug testing on persons served across all Waukesha Court Service programs as required.
• Work as a team, sharing all aspects of caseload responsibilities, to include but not limited to: conducting intakes, writing court letters, obtaining essential court case information, ongoing CCAP checks, treatment updates, meeting with persons served, and staffing cases.
• Maintain accurate records of persons served to include detailed documentation of all contacts, referrals made, and all pertinent information related to all pending cases.
• Maintain on-going communication with treatment providers to assure compliance of persons served and open communications with counselors.
• Rotate to provide drug and preliminary breath testing on weekends, specifically Saturdays from 7:00 am to 10:00 am, as required.
• Assist with check-ins at the Waukesha County Victim Impact Panel once time per year.
• Assist with managing the lobby when coverage is needed.

Other Duties and Responsibilities:

• Maintain flexibility in schedule to include coverage in office as needed.
• Attend and participate in staff meetings.
• Other job-related duties as may be necessary to carry out the responsibilities of the position.
• Appear in court and on the record as necessary.

Job Qualifications:

Knowledge, Skills and Abilities:

• Knowledge of the Justice System
• Familiarity with current OWI laws
• Knowledge of local AODA treatment programs and assessing agencies in charge of Driver’s Safety Plans
• Strong written and verbal communication skills
• Ability to respond appropriately in crisis situations
• Sensitivity toward cultural, ethnic and disability issues
• Good organizational, computer and typing skills
• Ability to read and understand drug testing results and their implications
• Good judgment; effective use of time; and must be trained in all WCS required Evidenced Based Principals within 90 day of hire and follow models for fidelity established by the agency.

Minimal Qualifications:

• Bachelor’s Degree in criminal justice, Social Work or other related field
• Possess a valid Wisconsin Driver’s License and insured auto
• Must pass criminal background check

Other Job Information (if applicable):

Work Relationship and Scope: Reports directly to the Program Director. Has contact with a wide variety of individuals including persons served, courthouse personnel, treatment providers, various justice agencies and other WCS staff.

Personal Attributes: Follow agency Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, persons served, and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability issues; demonstrate commitment to agency vision, mission and core values.

Working Conditions: Most of the work will be done in the office, requires occasional trips to the courthouse to drop off court letters, gather pertinent casework information and provide a presence in court on Fast Track Tuesdays; required to meet with individuals at our Milwaukee office; observe and supervise drug screens for persons served; persons served may exhibit disruptive behavior.

Physical Demands: Duties require good hearing and the ability to communicate verbally; hand and finger dexterity for data entry and typing; involves some driving between Waukesha and Milwaukee County.

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