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Case Manager

1 month ago

Pewaukee, United States Wisconsin Community Services Full time
Job DescriptionJob Description

Job Responsibilities:

Position Summary: This position provides pretrial case management of individuals with pending repeat intoxicated driving charges for the Circuit Courts of Waukesha County.

Essential Functions:

  • Monitor bail conditions of persons ordered by the Court into the Intoxicated Driver Intervention Program to include scheduling and providing weekly supervision in the office.
  • Draft accurate and complete written reports to the court to include regular updates as well as non-compliance reports.
  • Conduct and record random drug testing on persons served across all Waukesha Court Service programs as required.
  • Work as a team, sharing all aspects of caseload responsibilities, to include but not limited to: conducting intakes, writing court letters, obtaining essential court case information, ongoing CCAP checks, treatment updates, meeting with persons served, and staffing cases.
  • Maintain accurate records of persons served to include detailed documentation of all contacts, referrals made, and all pertinent information related to all pending cases.
  • Maintain on-going communication with treatment providers to assure compliance of persons served and open communications with counselors.
  • Rotate to provide drug and preliminary breath testing on weekends, specifically Saturdays from 7:00 am to 10:00 am, as required.
  • Assist with check-ins at the Waukesha County Victim Impact Panel once time per year.
  • Assist with managing the lobby when coverage is needed.

Other Duties and Responsibilities:

  • Maintain flexibility in schedule to include coverage in office as needed.
  • Attend and participate in staff meetings.
  • Other job-related duties as may be necessary to carry out the responsibilities of the position.
  • Appear in court and on the record as necessary.



Job Qualifications:

Knowledge, Skills and Abilities:

  • Knowledge of the Justice System
  • Familiarity with current OWI laws
  • Knowledge of local AODA treatment programs and assessing agencies in charge of Driver’s Safety Plans
  • Strong written and verbal communication skills
  • Ability to respond appropriately in crisis situations
  • Sensitivity toward cultural, ethnic and disability issues
  • Good organizational, computer and typing skills
  • Ability to read and understand drug testing results and their implications
  • Good judgment; effective use of time; and must be trained in all WCS required Evidenced Based Principals within 90 day of hire and follow models for fidelity established by the agency.

Minimal Qualifications:

  • Bachelor’s Degree in criminal justice, Social Work or other related field
  • Possess a valid Wisconsin Driver’s License and insured auto
  • Must pass criminal background check

Other Job Information (if applicable):

Work Relationship and Scope: Reports directly to the Program Director. Has contact with a wide variety of individuals including persons served, courthouse personnel, treatment providers, various justice agencies and other WCS staff.

Personal Attributes: Follow agency Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, persons served, and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability issues; demonstrate commitment to agency vision, mission and core values.


Working Conditions: Most of the work will be done in the office, requires occasional trips to the courthouse to drop off court letters, gather pertinent casework information and provide a presence in court on Fast Track Tuesdays; required to meet with individuals at our Milwaukee office; observe and supervise drug screens for persons served; persons served may exhibit disruptive behavior.

Physical Demands: Duties require good hearing and the ability to communicate verbally; hand and finger dexterity for data entry and typing; involves some driving between Waukesha and Milwaukee County.


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