Material Planner/Buyer/Customer Service

1 week ago


Wichita, United States Softcom Systems Inc Full time
Job DescriptionJob Description

Customer Support/Supply Chain Coordinator 

Location: Wichita, Kansas 67210 (Onsite opportunity)

Duration: 8 Months

  • In the role of Customer Support Professional, your responsibilities include
  • Interfaces with customers to provide accurate and timely responses to quote inquiries
  • Ensures adherence to the agreed-to plan, customer commitments, budgets, schedule requirements, company and customer ethics regulations and guidelines.
  • Provides support to senior management.
  • Acts as liaison between customers and company executive management.
  • Coordinates with internal stakeholders and acts as a project manager to respond to customer requests.

 

Qualifications Basic

  • Bachelor’s degree
  • At least 3 years of experience in Supply chain experience, coordinating and expediting delivery schedules
  • SAP experience is preferred
  • Experience with Microsoft Office Suite of products (Word, Excel, PowerPoint) is preferred
  • Supply chain experience, coordinating and expediting delivery schedules

Preferred

  • Knowledge of Aerospace industry and standards
  • Proven customer support experience or experience as a client service representative
  • Customer orientation and ability to adapt/respond to different type of characters
  • Excellent communication and presentation skills
  • Ability to analyze, organize, and analyze data
  • Detail and process oriented
  • Previous customer service experience preferred
  • Available for after-hours on-call support
  • Strong oral and written communication skills

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