Parts Counter Person

2 months ago


San Diego, United States Sunroad Automotive Full time
Job DescriptionJob DescriptionBefore applying to this job opening, please review the Company's Applicant Privacy Policy located at: https://sunroadenterprises.com/applicantprivacypolicy/
This Applicant Privacy Policy governs the Company's collection, use, and sharing of personal information you provide during the application process.

Parts Counter Person - Kearny Mesa Ford/Kia

Non-Exempt


Job Summary:

The Parts Counter Person assists all customers in selecting required parts in a friendly, professional, and efficient manner. The Parts Counter will oversee the replacement parts inventory for the company's automobiles, maintain orderly storage areas and accurate records, and purchase required parts and assemblies.

Supervisory Responsibilities:

None

Essential Functions:

Answer customer phone calls, provides price quotes, looks up parts to fill customer request.Receive orders and estimates by email, fax or internal requests, assures the parts that are ordered are correct and fills order per customer request. Inform customers of companion part requirements and specials and ensures that the customer is exposed to all OEM options. Fill orders from stock, notifies customer of out-of-stock parts that need immediate attention. Locates out-of-stock parts from outside sources and submits special orders. Notify the customer or service advisor when special ordered parts have arrived and when they will be delivered. Follow up on back-ordered parts, verifies will-call and back-order parts and returns to vendors or to stock those items not picked up or required. Assure all purchases for parts are billed accordingly and paperwork is complete and reconciled.Issue credit for parts returned or ensures that parts are taken off of repair orders when turned in, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. Keep orderly records of all parts orders, invoices, estimates, special order parts and keeps desk and counter areas clean and uncluttered. Provide excellent customer service by listening to customer inquiries and requests, also tries to "up-sell”, or provide “in conjunction with parts” to customers or technicians when appropriate. Work well with others, maintains composure in a fast-paced environment. Keep current on new products and product updates.

  • Maintain satisfactory attendance.

Perform other related duties as assigned.

Qualifications:

Minimum Qualifications:

  • Must have previous automotive experience.
  • High school diploma or equivalent.
  • Ability to lift up to 15 pounds.
  • Ability to perform all essential functions of the job description.

Preferred Qualifications:

  • Knowledge of CDK/Dayforce.
  • Previous experience working as parts counterperson at an automotive dealership Excellent. verbal and written communication skills.
  • Excellent organizational skills.
  • Basic understanding of automotive parts and mechanical systems.
  • Basic mathematical skills to develop and maintain invoices and inventories.
  • Proficient with or able to quickly learn the inventory system.
  • Proficient with Microsoft Office Suite or related software programs.
  • At least two years of experience in an automotive or truck parts warehouse, repair center, dealership, or similar facility.

Physical Demands:

  • Prolonged periods sitting at a desk and working on a computer.
  • Regularly stands, walks, sits; uses hands; reaches with hands and arms; talks and hears. Occasionally climbs or balances; stoops, kneels, crouches, or crawls; lifts up to 15

Environment/Noise:

  • Noise level is moderate.

Our employees are offered a benefit package which includes Competitive Pay, Medical, Dental and Vision Plans, Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), Paid Holidays and Vacation Time, Short and Long-Term Disability, Company Sponsored Life Insurance, 401(k) Retirement Plan, Vehicle Purchase, Service and Parts Discounts, Employee Assistance Plans (EAP), Maderas Golf Club Discounts and More

Sunroad is committed to providing reasonable accommodations to qualified individuals with disabilities to ensure equal employment opportunities and access to all programs, services, and activities. If you require accommodations to participate in the application process or to perform the essential functions of the job, please contact the HR Department to discuss your needs confidentially. We will work with you to identify appropriate accommodations based on your specific circumstances and in compliance with applicable laws.

We are an Equal Opportunity Employer (M/F/D/V) and maintains a drug free workplace. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check.

Sunroad is an Equal Employment opportunity and Affirmative Action Employer. We are committed to providing equal opportunity in all of our employment practices, including selection, race (including traits historically associated with race such as hair texture and protective hairstyles such as braids, locks, and twists); religion; religious creed; religious dress/grooming; color; age (40 and over); sex; sexual orientation; gender; gender identity (meaning a person’s identification as male, female, a gender different from the person’s sex at birth, or transgender); gender expression (including a person’s gender-related appearance or behavior, whether or not stereotypically associated with the person’s sex at birth); national origin; ancestry; citizenship status; uniform service member status; military or veteran status; marital status; pregnancy; childbirth; medical conditions related to pregnancy, childbirth, or breast feeding; medical condition (including cancer related or HIV/AIDS related); handicap; physical disability; mental disability; genetic characteristics; genetic information; or any other protected status in accordance with the requirements of all federal, state and local laws. Our Equal Employment Opportunity Policy applies equally to interns and volunteers.



Company DescriptionFounded in 1977, Sunroad Enterprises is a diversified holding company based in San Diego. Sunroad consists of three distinct divisions: Automotive, Real Estate and Maderas Golf. With successful ventures across multiple countries, we bring a strategic focus to seeing developments come to life. Sunroad Enterprises is one of the largest minority-owned businesses in San Diego and has earned numerous quality commendations from local, regional, and national organizations. Please visit our website to learn more about our endeavors and career opportunities: https://sunroadenterprises.com/Company DescriptionFounded in 1977, Sunroad Enterprises is a diversified holding company based in San Diego. Sunroad consists of three distinct divisions: Automotive, Real Estate and Maderas Golf. With successful ventures across multiple countries, we bring a strategic focus to seeing developments come to life. Sunroad Enterprises is one of the largest minority-owned businesses in San Diego and has earned numerous quality commendations from local, regional, and national organizations. Please visit our website to learn more about our endeavors and career opportunities: https://sunroadenterprises.com/
  • Parts Counter Person

    4 weeks ago


    San Diego, United States Sunroad Automotive Full time

    Job DescriptionJob DescriptionBefore applying to this job opening, please review the Company's Applicant Privacy Policy located at: https://sunroadenterprises.com/applicantprivacypolicy/This Applicant Privacy Policy governs the Company's collection, use, and sharing of personal information you provide during the application process.Counter Person -...


  • San Diego, California, United States Sunroad Automotive Full time

    Job OverviewThe Parts Counter Person plays a vital role in ensuring seamless customer experiences at Sunroad Automotive. This role requires a friendly, professional, and efficient approach to assisting customers in selecting required parts. The successful candidate will oversee the replacement parts inventory, maintain accurate records, and purchase required...


  • San Diego, California, United States Sunroad Automotive Full time

    Job Summary:The Parts Counter Person plays a vital role in ensuring customer satisfaction by providing exceptional service and support in selecting the required parts for their vehicles. This position requires a strong understanding of automotive parts and systems, as well as excellent communication and organizational skills.Key Responsibilities:Assist...

  • Parts Counter Person

    2 months ago


    San Diego, United States Sunroad Automotive Full time

    Job DescriptionJob DescriptionBefore applying to this job opening, please review the Company's Applicant Privacy Policy located at: https://sunroadenterprises.com/applicantprivacypolicy/This Applicant Privacy Policy governs the Company's collection, use, and sharing of personal information you provide during the application process.Parts Counter...


  • San Antonio, Texas, United States Bruckner Truck Sales, Inc Full time

    Job Title: Parts Counter SalespersonBruckner Truck Sales, Inc is seeking a skilled Parts Counter Salesperson to join our team. As a key member of our parts department, you will be responsible for filling parts orders, advising customers on needed parts, and operating a forklift.Key Responsibilities:Answer customer phone calls and fill orders from stock...


  • San Jose, California, United States Stevens Creek Toyota Full time

    Front Parts Counter Role at Stevens Creek ToyotaThe Front Parts Counter role at Stevens Creek Toyota is a vital position within our organization. As the face of our parts department, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our customers.Key Responsibilities:Assist customers in finding the...


  • San Francisco, California, United States TEC Equipment Full time

    About UsTEC Equipment is a leading provider of heavy-duty trucks, trailers, and parts, with over 30 locations across the western United States. Our company is committed to delivering exceptional customer service and support to our customers, and we are seeking a skilled Parts Counter Associate to join our team.Job SummaryWe are looking for a highly motivated...


  • San Angelo, Texas, United States Hiring Winners Full time

    Job Title: Parts Counter SpecialistAre you a detail-oriented and organized individual with a passion for inventory management? We are seeking a skilled Parts Counter Specialist to join our team at Hiring Winners.Key Responsibilities:Accurately determine customer needs and specify parts accordinglyCreate and modify purchase orders to ensure timely delivery of...


  • San Jose, California, United States Stevens Creek Toyota Full time

    Job SummaryThe Front Parts Counter role at Stevens Creek Toyota is a vital position within our company. As the face of our parts department, you will be responsible for assisting customers in finding the right parts for their vehicles and ensuring a seamless and efficient experience.Key Responsibilities:Assist customers in person, over the phone, and via...

  • Parts Counter Lead

    4 weeks ago


    San Antonio, Texas, United States BD Holt Company Full time

    Job DescriptionAs a key member of our team, the Parts Counter Lead will play a vital role in enhancing customer relations while maintaining accurate and efficient processing of all parts transactions. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Key Responsibilities:Model and...


  • San Diego, California, United States Nordstrom Inc. Full time

    **Job Summary**Nordstrom Inc. is seeking a skilled Beauty Counter Manager to join our team. As a Beauty Counter Manager, you will be responsible for building long-lasting relationships with customers who have a passion for the latest cosmetics, beauty, and fragrance trends.**Key Responsibilities:**Build strong relationships with customers and provide honest,...


  • San Bernardino, California, United States Moss Bros. Chrysler Dodge Jeep Ram San Bernardino Full time

    Job OverviewMoss Bros. Chrysler Dodge Jeep Ram San Bernardino is seeking a skilled Parts Counter Person to join our team. As a key member of our parts department, you will be responsible for receiving and processing all parts orders, understanding and controlling parts inventory, and creating bin locations for new stock.ResponsibilitiesReceive and process...

  • Store Counter Sales

    2 months ago


    San Antonio, TX, United States Genuine Parts Company Full time

    We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Automotive Parts Specialist , you are looked at as the “face of the retail store” and the go to person as soon as our customers enter our retail stores for all of their automotive needs. You don’t need to be able to tear and...


  • San Bernardino, California, United States Moss Bros. Chrysler Dodge Jeep Ram San Bernardino Full time

    Job Summary:As a Parts Counter Person at Moss Bros. Chrysler Dodge Jeep Ram San Bernardino, you will be responsible for receiving and processing all parts orders, understanding and controlling parts inventory, and creating bin locations for new stock. You will also notify customers on parts arrival, process accessories and shelving them, prepare items for...

  • Parts Counter Person

    6 months ago


    San Bernardino, United States Moss Bros. Chrysler Dodge Jeep Ram San Bernardino Full time

    With 100 years of experience, our commitment to our employees and our customers is strong.See why we are one of the largest, locally-owned auto groups in Southern California.Using a "hands-on" approach to management and an open-door policy, the Moss family maintains a policy that treats customers and employees with the same standard of commitment that...


  • San Leandro, California, United States THE FORD STORE SAN LEANDRO Full time

    Job OpportunityWe are seeking a skilled Parts Counter Technician to join our team at The Ford Store San Leandro.Key Responsibilities:Provide exceptional customer service and support to customers and colleagues.Process and fulfill customer orders for parts and accessories.Maintain accurate records and reports of sales and inventory.Collaborate with colleagues...


  • San Jose, California, United States Stevens Creek Toyota Full time

    Join Stevens Creek Toyota as a key member of our team in the Front Parts Counter role. This critical position is responsible for providing exceptional customer service and ensuring a seamless experience for our customers. Key responsibilities include: * Assisting customers in finding the right parts for their vehicles * Providing accurate and up-to-date...


  • San Francisco, United States TEC Equipment Full time

    About Us: Headquartered in Portland, Oregon, TEC has 30+ locations from Seattle to San Diego to the Midwest, serving thousands of customers across Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa and South Dakota. TEC Equipment features Mack and Volvo heavy-duty trucks, Hino and Isuzu medium duty trucks, Wabash trailers and Cottrell auto...

  • Counter Sales

    4 weeks ago


    San Diego, United States United Refrigeration, Inc. Full time

    Job DescriptionJob DescriptionNational HVACR wholesale distributor is looking for a full-time counter sales position to help support our continued growth and expansion. Candidates with multi-year sales experience in HVAC/R field or in other industries preferred. Genuine enthusiasm for sales and dealing with people a must. We offer competitive salary based on...


  • San Jose, California, United States Stevens Creek Toyota Full time

    The Stevens Creek Toyota Front Parts Department is seeking a skilled Parts Counter Specialist to join our team. As a key member of our parts department, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our customers.Key Responsibilities:Assist customers in finding the right parts for their...