ROADSIDE SUPPORT SPECIALIST

4 days ago


Cullman, United States R E Garrison Trucking Inc Full time
Job DescriptionJob Description

ROLE AND RESPONSIBILITIES

- Acts as Point of Contact on all points of the breakdown process from initial call to payment of invoices

- Analyzes and Authorizes repair issues and uses discretion to determine whom to use for repairs

- Uses discretion to approve or deny what work will be completed

- Provides drivers with options to use for maintenance of break downs while on the road

- Keeps interfacing departments abreast of ongoing situation in timely manner

- Functions as liaison between driver and repair shop of driver’s choice

- Maintains honest and open dialog with the driver at all times

- Utilizes software database to locate shops that can handle the particular problem at hand

- Notifies interfacing departments of the location of the chosen shop and repairs that will need to be done

- Continually updates interfacing departments and drivers of progress/time frame

- Processes payment for services rendered through com check or accounts payable

- Ensures all records and invoices are scanned into software

- Responsible for various dispatch duties, including, but not limited to, making contact with drivers after normal working hours; ensuring critical loads and issues are given attention in a timely manner.

- Any other duties as may be assigned.


QUALIFICATIONS AND EDUCATION REQUIREMENTS

- High School Diploma or equivalent.

- Previous maintenance and/or customer service experience preferred.

- Knowledge of trucking industry a plus.

- Knowledge of equipment and breakdown/repairs a plus.


PREFERRED SKILLS

- Must be customer oriented.

- Must have excellent communication skills.

- Must be able to work in fast paced environment.

- This position requires the ability to multi-task, make quick decisions, handle sensitive situations, and take initiative above and beyond to ensure timeliness of repairs and mobility of the truck in question.



PId7b89240d2a9-25405-34753950



  • Cullman, Alabama, United States R E Garrison Trucking Inc Full time

    Job Title: Roadside Support SpecialistAt R E Garrison Trucking Inc, we are seeking a highly skilled and detail-oriented Roadside Support Specialist to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the timely resolution of truck breakdowns.Key Responsibilities:Act as the...


  • Cullman, Alabama, United States R E Garrison Trucking Inc Full time

    Job Title: Roadside Support SpecialistAt R E Garrison Trucking Inc, we are seeking a highly skilled and detail-oriented Roadside Support Specialist to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the timely resolution of truck breakdowns.Key Responsibilities:Act as the...


  • Cullman, Alabama, United States R E Garrison Trucking Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-oriented Roadside Support Specialist to join our team at R E Garrison Trucking Inc. As a key member of our operations team, you will be responsible for providing exceptional support to our drivers and ensuring the timely resolution of equipment breakdowns.Key ResponsibilitiesAct as the primary point of...


  • Cullman, Alabama, United States R E Garrison Trucking Inc Full time

    ROLE AND RESPONSIBILITIESWe are seeking a highly skilled Roadside Support Specialist to join our team at R E Garrison Trucking Inc.The ideal candidate will be responsible for:Acting as the primary point of contact for drivers experiencing breakdowns, from initial call to payment of invoicesAnalyzing and authorizing repair issues, using discretion to...


  • Cullman, Alabama, United States R E Garrison Trucking Inc Full time

    ROLE AND RESPONSIBILITIESAs a key member of our team, you will serve as the primary point of contact for all roadside breakdowns, ensuring timely and efficient resolution of issues.You will analyze and authorize repair issues, utilizing your discretion to determine the best course of action for each situation.With excellent communication skills, you will...


  • Cullman, United States R E Garrison Trucking Inc Full time

    Job DescriptionJob DescriptionROLE AND RESPONSIBILITIES- Acts as Point of Contact on all points of the breakdown process from initial call to payment of invoices- Analyzes and Authorizes repair issues and uses discretion to determine whom to use for repairs- Uses discretion to approve or deny what work will be completed - Provides drivers with options to use...

  • IT Support Specialist

    2 months ago


    Cullman, United States Topre America Corporation Full time

    Job DescriptionJob DescriptionTOPRE AMERICAIT Support Specialist** the position is located in Cullman, AL ** We are currently seeking an IT SUPPORT SPECIALIST to join our growing team in Cullman, ALPlease see description below and apply today!We look forward to meeting you and playing a part in fulfilling your career goals!We offerCompetitive Pay (based on...


  • Cullman, Alabama, United States Domino's Franchise Full time

    Position: Client Support SpecialistBecome a part of our team at DAKS, Inc., a family-run enterprise managing Domino's Pizza outlets across Texas and Alabama. We are dedicated to delivering exceptional value to our customers and team members on a daily basis.As a Client Support Specialist (CSS), you will be essential in ensuring outstanding service for our...


  • Cullman, Alabama, United States R E Garrison Trucking Inc Full time

    {"h1": "Job Title: License and Tag Support Specialist", "h2": "Job Summary", "p": "We are seeking a highly organized and detail-oriented License and Tag Support Specialist to join our team at R E Garrison Trucking Inc. As a key member of our office staff, you will be responsible for ensuring our fleet is compliant with all regulatory requirements.", "h2":...


  • Cullman, Alabama, United States Kelly Services, Inc. Full time

    Position Overview The role of an Educational Support Specialist is crucial in fostering a conducive learning environment. This position encompasses various responsibilities aimed at assisting educators and enhancing student learning experiences. Key Responsibilities Provide support to teachers in the classroom, ensuring effective instruction and...


  • Cullman, Alabama, United States Wellstone Inc Full time

    Job SummaryWellstone Inc is seeking a Parent Support Specialist to join our team in Cullman, AL.Key ResponsibilitiesProvide authentic and purposeful support to parents/primary caregiversSupport parents/primary caregivers in achieving their identified goalsDeliver intentional support activities that build on the strengths and resiliency traits of...


  • Cullman, Alabama, United States Topre America Corporation Full time

    Job OverviewCompany: Topre America CorporationPosition: IT Support SpecialistLocation: Cullman, ALWe are in search of a dedicated IT Support Specialist to enhance our expanding team.Key Responsibilities:Set up, configure, and repair computers and various electronic office devices.Diagnose and resolve hardware and software challenges on user devices.Address...


  • Cullman, Alabama, United States Right At Home Full time

    Join Our Team of Compassionate CaregiversWe are seeking dedicated and caring individuals to join our team of caregivers at Right at Home. As a caregiver, you will play a vital role in providing high-quality care and support to our clients, enabling them to live safely and comfortably in their own homes.About the RoleAs a caregiver, you will be responsible...


  • Cullman, Alabama, United States Cullman Regional Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Medical Assistant to join our team at Cullman Regional Orthopedic Clinic. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key Responsibilities:Provide excellent customer service to patients and familiesMaintain a safe and...


  • Cullman, Alabama, United States WellStone Full time

    Customer Service RepresentativeJob Category: 044 employee (non police) Requisition Number: CUSTO002096OverviewWellStone stands as North Alabama's premier behavioral healthcare organization, dedicated to serving over 13,000 individuals annually across various locations. As a non-profit entity, we provide an extensive array of services tailored to all life...

  • Welder Specialist

    3 weeks ago


    Cullman, Alabama, United States Wise Staffing Group Full time

    Job OverviewAt Wise Staffing Group, we are seeking a skilled Welder Specialist to join our team. As a key member of our operations, you will be responsible for ensuring the highest quality of metal fabrication and welding services.Key ResponsibilitiesPerform welding and metal fabrication tasks with precision and accuracy.Inspect and test welds to ensure they...


  • Cullman, Alabama, United States Alabama Department of Education Full time

    Job Title: Alabama Reading Intervention SpecialistJoin the Alabama Department of Education in a critical role to support the reading development of K-3 students. As an Alabama Reading Intervention Specialist, you will work closely with teachers and administrators to provide targeted intervention to students who require additional support.Key...


  • Cullman, Alabama, United States Enhabit Home Health & Hospice Full time

    OverviewAre you seeking a fulfilling career that creates a significant difference in people's lives? If so, consider joining Enhabit Home Health & Hospice.As a prominent provider in home health services, Enhabit is frequently recognized as one of the top workplaces nationwide.We are dedicated to enhancing patient care in the home environment while nurturing...


  • Cullman, Alabama, United States Alabama Department of Education Full time

    Job Title: Library Media SpecialistJob Summary:The Library Media Specialist is responsible for providing a comprehensive library media program that supports the total school program. This includes planning, organizing, and implementing the media program, collection, and staff of the school library media center.Key Responsibilities:Plan and implement the...


  • Cullman, Alabama, United States MS Companies Full time

    Position: Inventory Compliance SpecialistLocation: Cullman, ALHourly Rate: $20.00 - $25.00Shift: B Shift, MON-THUR, 6:00 PM - 6:00 AMContract Duration: Minimum of 2-3 weeksJob Overview:We are looking for a meticulous and systematic Inventory Compliance Specialist to join our team at MS Companies. This role is essential in maintaining the accuracy of our...