Product Support Specialist

2 months ago


New York, United States Robert Half Full time
Job DescriptionJob DescriptionWe are inviting applications for the role of Product Support Specialist in the non-profit sector, located in New York. This role provides an opportunity for a long-term contract. As a Product Support Specialist, you will be instrumental in maintaining our IT infrastructure, specifically focusing on Microsoft applications and cloud services. You will be a key player in ensuring our systems run smoothly and efficiently, allowing us to continue our important work in the non-profit sector.

Responsibilities:
• Leverage your expertise in Microsoft Intune and Microsoft mobile management to maintain and improve our mobile device management systems.
• Manage our SharePoint and OneDrive platforms, ensuring secure and efficient access to documents and collaboration tools for all team members.
• Use your knowledge of Microsoft Azure to maintain our cloud-based services and support the team in using these services effectively.
• Apply your skills in Computer Hardware to troubleshoot any hardware-related issues and ensure all systems are running optimally.
• Utilize Agile methodologies to manage tasks and projects efficiently, ensuring we deliver on our commitments in a timely manner.
• Act as a point of contact for all product-related support, providing assistance and resolution to team members' inquiries.
• Continuously monitor customer accounts and take appropriate action when needed.
• Process customer credit applications accurately and efficiently.
• Maintain accurate customer credit records.• Demonstrated proficiency in Computer Hardware
• Familiarity with Agile methodology
• Proven experience with Intune
• Proficiency in Microsoft SharePoint
• Experience in using Microsoft Azure
• Ability to provide technical support for product-related issues
• Strong problem-solving skills to diagnose and resolve technical issues
• Excellent communication skills to effectively interact with team members and clients
• Ability to work independently and in a team environment
• Prior experience in a non-profit organization would be advantageous
• Ability to manage and prioritize multiple tasks and projects
• Willingness to continually upgrade knowledge and understanding of related technologies.

  • New York, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a long term contract employment opportunity for a Product Support Specialist in the non-profit sector, based in New York City. As a Product Support Specialist, you will have a key role in managing and optimizing our software tools, including Microsoft Intunes, SharePoint, and OneDrive. This role requires...


  • New York, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are seeking a Product Support Specialist to join our team in the non-profit sector located in New York. This role offers a long-term contract employment opportunity where you will be responsible for supporting our products, especially those related to Microsoft intunes, Microsoft mobile management, SharePoint, OneDrive, and...


  • New York, United States Via Full time

    Job DescriptionDescription:HireArt is helping Via find a Product Support and Operations Specialist to provide outstanding assistance to partners who power mobility and transportation networks with company technology.In this role, you will build the best possible connection between partners and the product/engineering team. Unbelievable partner support is the...


  • New York, United States RedTech Recruitment Full time

    Graduate Product Specialist - SoftwareA brilliant opportunity for a talented Graduate to work as a Product Specialist, joining a market-leading disruptive software technology firm in Manhattan. Offering excellent training, career progression and prospects, this is a unique opportunity to work for a rapidly expanding machine learning software house. This is...

  • Production Specialist

    6 months ago


    New York, United States Phaxis Full time

    Production Specialist - Manhattan - $65-85K + Benefits Manage, WIP reports on a weekly basis in conjunction with production / sourcing team, for all goods on order from production status through final delivery into our warehouse to ensure timely delivery Manage logistic issues for overseas and domestic transportation & custom clearance issues in...


  • New York, United States Preqin Full time

    Product Solutions SpecialistDepartment: Strategy Employment Type: Permanent - Full Time Location: New York Reporting To: SVP, Business Unit Lead Compensation: $110,000 / year DescriptionJob overview We are seeking knowledgeable and enthusiastic Product Solutions Specialists, to support across some of our key business areas. The ideal candidate will possess...


  • New York, United States MetroPlus Full time

    Empower. Unite. Care.MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.About NYC Health + HospitalsMetroPlusHealth provides the highest...


  • New York, United States NYC Health Hospitals Full time

    MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned...


  • New York, United States MetroPlusHealth Full time

    Job DescriptionJob DescriptionEmpower. Unite. Care.MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.About NYC Health +...


  • New York, United States MetroPlusHealth Full time

    Job DescriptionJob DescriptionEmpower. Unite. Care.MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.About NYC Health +...


  • New York, United States MetroPlusHealth Full time

    Empower. Unite. Care.MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.About NYC Health + HospitalsMetroPlusHealth provides the highest...


  • New York, United States MetroPlusHealth Full time

    Empower. Unite. Care. MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. About NYC Health + Hospitals MetroPlusHealth provides the highest...

  • Product Specialist

    3 weeks ago


    New York, United States Neat Full time

    Hiring Remotely in CT / NY / NJ for our Enterprise segment.Our Company Neat brings people together with beautifully simple, versatile video devices and experiences. By minimizing the physical and virtual divide, we enable everyone to feel more connected, present and understood, however they prefer to work. We aim to make our technologies so intuitive that...

  • Product Specialist

    6 months ago


    New York, United States CoPilot LLC Full time

    Learn about us and our openings here. About the role As our first Product Specialist, you will report to the Head of Revenue and work across sales, success, support, and partnerships. For example, on a given day you might do product demos with customers, answer questions in our community, diagnose a bug, and be in a user interview. No previous sales or...


  • New York, United States Athari Full time

    Reporting to the Senior Manager of Medicare Operations, the Product Specialist, Integrated Products will play a critical role in supporting product excellence, implementation, and regulatory compliance for the Integrated Medicare lines of business. The position will provide analytical support and project management to the Senior Manager of Medicare...


  • New York, New York, United States Prose on Pixels Full time

    Job SummaryWe are looking for a highly skilled Production Technology Specialist to join our team at Prose on Pixels. As a key member of our production technology team, you will provide technical support to our staff and collaborate with artists and producers to troubleshoot technical challenges.ResponsibilitiesProvide technical support to our staff at our...

  • IT Support Specialist

    3 weeks ago


    new york city (manhattan beach), United States Prosum Full time

    We're seeking a skilled Post Production IT Support Specialist to join our dynamic advertising team. In this role, you'll be responsible for maintaining and optimizing our post-production technology infrastructure, ensuring seamless workflow for our creative teams, and providing technical support for all digital asset management systems.Key...


  • new york city, United States RedTech Recruitment Full time

    Graduate Product Specialist - SoftwareA brilliant opportunity for a talented Graduate to work as a Product Specialist, joining a market-leading disruptive software technology firm in Manhattan. Offering excellent training, career progression and prospects, this is a unique opportunity to work for a rapidly expanding machine learning software house. This is...


  • new york city, United States RedTech Recruitment Full time

    Graduate Product Specialist - SoftwareA brilliant opportunity for a talented Graduate to work as a Product Specialist, joining a market-leading disruptive software technology firm in Manhattan. Offering excellent training, career progression and prospects, this is a unique opportunity to work for a rapidly expanding machine learning software house. This is...


  • New York, United States Deutsche Bank Full time

    Job Description: Employer: DWS Group Title: ETF Product Specialist Location: New York Job Code: #LI-MB1 #LI-02 About DWS: Today, markets face a whole new set of pressures - but also a whole lot of opportunity too. Opportunity to innovate differently. Opportunity to invest responsibly. And opportunity to make change. Join us at DWS, and you can...