Data Center Technician
4 weeks ago
Top Skills Details
1. 3+ years’ experience operating Data Center facilities, including maintenance activities
2. 3+ years relevant infrastructure IT experience and participating in the implementation of large infrastructure projects
3. Knowledge and understanding of Data Center HVAC, air flow, mechanical and electrical systems including generators, UPS systems, PDU/ATS units, chillers, air handling units, and CRAC units.
4. Expertise of IT infrastructure operations and understanding of wide and local area networking, fiber and copper cabling, cable management, servers, blade chassis, storage, and backups.
Job Description
This position is responsible for supporting the enterprise wide data center infrastructure. The individual technician's functions will include maintaining an operational overview of the key data centers, MDF, and IDF infrastructure, complete data center support requests, address production issues, be responsible for quality and consistency of deploying new equipment, decommission obsolete gear, and move existing compute components as needed.
Essential Functions:
• As a member of the IS Operations team, participates fully in the resolution of issues and incidents both within and outside the scope of Data Center Operations.
• Installs, maintains, and recommends improvement to enterprise-class structured cabling and equipment racking, insuring that they are available 24x7x365 without interruption.
• Participates, as needed, in critical incident resolution, on-call rotation, carries a cell phone, and ensures availability during specified hours of coverage.
• Provides hardware verification, reporting, and audits through DCIM tools and will look to future technologies for continual process improvement.
• Responsible for capacity management, which will include tracking and planning to support current and forecasted enterprise deployments.
• Supports the continuous improvement cycle using approved Site Ops & Eng principals.
• Support and communicate customer requests through established ticketing and workflow systems.
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