Data Center Operations Specialist

4 weeks ago


Anchorage, Alaska, United States TEKsystems Full time

Job Description

As a Data Center Technician at TEKsystems, you will be responsible for supporting the enterprise-wide data center infrastructure. Your key functions will include maintaining an operational overview of the key data centers, MDF, and IDF infrastructure, completing data center support requests, addressing production issues, ensuring the quality and consistency of deploying new equipment, decommissioning obsolete gear, and moving existing compute components as needed.

Key Responsibilities:

  • Participate in the resolution of issues and incidents within and outside the scope of Data Center Operations.
  • Install, maintain, and recommend improvements to enterprise-class structured cabling and equipment racking, ensuring they are available 24x7x365 without interruption.
  • Participate in critical incident resolution, on-call rotation, and ensure availability during specified hours of coverage.
  • Provide hardware verification, reporting, and audits through DCIM tools and look for future technologies for continual process improvement.
  • Be responsible for capacity management, tracking, and planning to support current and forecasted enterprise deployments.
  • Support the continuous improvement cycle using approved Site Ops & Eng principles.
  • Support and communicate customer requests through established ticketing and workflow systems.


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