Account Service Manager

3 weeks ago


Kenilworth, United States W3Global Inc. Full time
Job DescriptionJob Description

Job Summary: Our client has been rewarded with a major contract and they need an Service Manager - Fire Alarm and Sprinkler

Duties/Responsibilities:

  • Ensure effective delivery of services to clients and satisfaction in all aspects of inspections and repairs.

  • Create and manage work tickets for emergency repair work as needed.

  • Collaborate with 3rd party vendors and handle off-hours service calls.

  • Oversee and coordinate the inspection schedule and service work.

  • Assist the project administrator and project scheduler in managing workloads.

  • Identify opportunities for service improvement and operational efficiency.

  • Serve as the main point of contact for field inspections and technical team members.

  • Ensure daily reports and service request orders (SROs) are accurately completed and submitted.

  • Track inspection reports and follow up on any deficiencies identified.

  • Work closely with the project administrator to communicate deficiencies to customers and plan out necessary repairs.

  • Participate in weekly and monthly meetings, providing updates on inspections and service work.

  • Help technicians maintain and enhance the United database of inspection information.

Required Skills/Abilities:

  • Excellent verbal and written communication skills.

  • Strong interpersonal and customer service skills to build relationship with client and team members.

  • Outstanding organizational skills and attention to detail.

  • Proven ability to manage time effectively and meet deadlines.

  • Strong analytical and problem-solving abilities.

  • Leadership and supervisory skills to guide a team effectively.

  • Ability to prioritize and delegate tasks appropriately.

  • Capacity to thrive in a high-paced and sometimes stressful environment.

  • Proficiency in relevant software and tools related to service management.

Education and Experience:

  • High school diploma or equivalent required.

  • A minimum of 3 years of related experience in Fire Alarm and Sprinkler systems is essential.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.

  • In person office Monday to Friday

  • Address: 1 Mark Road, Kenilworth, NJ



  • Kenilworth, Illinois, United States Jobot Full time

    Jobot is seeking a Professional Account Receivable Expert to join our team. As a remote Collections Specialist, you will play a crucial role in our financial stability, working closely with our legal team and clients to ensure timely and accurate collection of outstanding payments.ResponsibilitiesManage a portfolio of accounts to identify outstanding debts...


  • Kenilworth, New Jersey, United States Jude Connally Full time

    Job Summary$60,000 - $80,000 per year (estimated)This role requires a strong Account Executive with excellent customer service skills, experience in B2B sales, and a proven track record of building and maintaining relationships with retailers and customers.The ideal candidate will be responsible for managing the Jude Connally product line with multiple...


  • Kenilworth, Pennsylvania, United States On Target Staffing Full time

    On Target Staffing Corporate Recruiting is a division of On Target Staffing, LLC. We are seeking a highly skilled Customer Service Professional to join our team.The estimated salary for this role is $28.81 per hour, with 40 hours worked per week.Job Description:This position involves ensuring customer satisfaction by managing the entire customer journey. Key...


  • Kenilworth, Pennsylvania, United States On Target Staffing Full time

    Job OverviewWe are seeking a highly skilled Customer Service Specialist to join our team. As a key member of our staff, you will play a vital role in ensuring customer satisfaction by managing the entire customer journey.This includes seamlessly processing orders from start to finish, resolving customer inquiries, and collaborating with internal teams like...

  • Portfolio Manager

    2 weeks ago


    Kenilworth, Illinois, United States Jobot Full time

    Remote Portfolio ManagerWe are seeking an experienced portfolio manager to oversee the recovery of outstanding debts and manage attorney relations for our dynamic law firm.Key Responsibilities:Identifying and managing a portfolio of accounts to minimize credit risk.Collaborating with attorneys to initiate and monitor the legal process for debt recovery,...


  • Kenilworth, Pennsylvania, United States On Target Staffing Full time

    We are seeking a dedicated Service Delivery Specialist to join our team. As a key member of our team, you will be responsible for ensuring customer satisfaction by managing the entire customer journey. This includes processing orders from start to finish, resolving customer inquiries, and collaborating with internal teams like Sales, IT, and Finance. Your...


  • Kenilworth, Illinois, United States Jobot Full time

    At Jobot, we are seeking a seasoned Financial Portfolio Manager to join our dynamic team. As a leading law firm, we require an experienced professional to manage our accounts receivable and drive financial stability.Job DescriptionManage a portfolio of accounts to identify outstanding debts and oversee their recovery.Collaborate with attorneys to initiate...


  • Kenilworth, United States Document Solutions Llc Full time

    As a Water Account Executive, we help small-medium size businesses promote employee health and wellness by providing clean, purified drinking water. Be part of a company that provides customers a greener alternative to bottled water. You will be prospecting into small- to medium-size business accounts with the primary objective of generating net new business...

  • Service Assistant

    2 weeks ago


    Kenilworth, New Jersey, United States PIRTEK USA Full time

    Job OverviewPirtek USA is hiring a Service Assistant to support various operations at our service center location. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring seamless day-to-day operations.About the RoleThis part-time position offers the opportunity to work in a dynamic environment, interact...


  • Kenilworth, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...


  • Kenilworth, Illinois, United States Jobot Full time

    Job SummaryWe are seeking an experienced Senior Portfolio Manager to join our team at Jobot. The ideal candidate will have a minimum of 5 years of experience in managing collections, portfolio management, or a related field. This role involves overseeing the recovery of outstanding debts and working closely with attorneys and clients to ensure timely and...


  • Kenilworth, Pennsylvania, United States Jobot Full time

    Job OverviewWe are seeking an experienced Collections Specialist to join our dynamic law firm.ResponsibilitiesManage a portfolio of accounts to identify outstanding debts and oversee their recovery.Collaborate with attorneys to initiate and monitor the legal process for debt recovery, ensuring compliance with all relevant laws and regulations.Develop and...


  • Kenilworth, New Jersey, United States Mavis Tire Supply Full time

    At Mavis Tire Supply, we are looking for a highly skilled Automotive Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service, assisting customers with tire selections, and performing under-car repairs.The estimated annual salary for this position is approximately $45,000 - $60,000 based on the...


  • Kenilworth, New Jersey, United States Mavis Tire Supply Full time

    About UsMavis Tires & Brakes at Discount Prices is committed to providing complete customer satisfaction and delivering the highest quality service. We are dedicated to building long-term relationships with our customers and strive to exceed their expectations in every way.Job DescriptionThe Tire and Automotive Assistant Manager is responsible for the...

  • Logistics Manager

    4 months ago


    Kenilworth, United States U.S. Navy Full time

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34In this field, your efforts are critical in delivering what the Navy needs for mission success. Youll always be thinking ahead and will know what people want before they doand youll never miss a beat. Become a pro in inventory management, financial management, and...


  • Kenilworth, Illinois, United States Schoolhouse 4 Math Full time

    Learning Center DirectorWe are seeking a highly motivated and organized individual to join our team as a Learning Center Director. This role involves supporting the Center Manager in all operational functions, mentoring and supporting employee development, and managing a team of Instructors.Key Responsibilities:Support the Center Manager in sales, education,...


  • Kenilworth, New Jersey, United States Jude Connally Full time

    Join Our TeamWe're seeking a highly motivated and experienced Account Executive to join our dynamic team at Jude Connally.As an Account Executive, you'll have the opportunity to work closely with our customers and partners, developing and implementing effective sales strategies to drive growth and revenue.About the Job:This role requires a strong...


  • Kenilworth, New Jersey, United States PIRTEK USA Full time

    PRIITEK USA is a leading provider of mobile hydraulic hose repair services, and we are seeking a highly skilled Part-Time Sales and Service Representative to join our team. As a Sales and Service Representative, you will be responsible for assisting customers, maintaining product inventory, and performing deliveries and pickups.Your main responsibilities...

  • Controller NJ

    4 weeks ago


    Kenilworth, United States Document Solutions Llc Full time

    Document Solutions is seeking a Controller with operations experience to manage the accounting, purchasing and light manufacturing operations. The right candidate must be an energetic team player who is able to roll-up their sleeves to get the work done. Leadership ability is required as it is expected that the office will expand as the business grows....


  • Kenilworth, Illinois, United States Schoolhouse 4 Math Full time

    Job Title: Math Learning Center ManagerThe ideal candidate will possess exceptional leadership and entrepreneurial skills, with a passion for self-development, math education, and working with children. Responsibilities include:Support the Center Manager in all operational functionsPresentation of a compelling message to parents resulting in student...