Lead Deposit Operations Specialist

2 weeks ago

Minneapolis, United States Tradition Capital Bank Full time
Job DescriptionJob DescriptionTradition Capital Bank

Edina, MN

Description:

Who We Are & Why You Will LOVE Us


You are more than just a number; we are more than just a bank. At Tradition Capital Bank, we are partners in business and in life; building dreams and futures on one simple idea: strong one-on-one relationships.


We place our people in the right seats and position our employees to do what they love. Every person and every role matters: when we function together as One Team, we achieve extraordinary results. As each other's raving fans, we reach across titles and organizational structure to encourage one another.


Here at Tradition, we believe that when people work together with shared values and an open mind, anything is possible.

Tradition is always in the making; join us in celebrating our roots and being a part of what's next.


What You Will Be Doing:


The Lead Deposit Operations Specialist is responsible for overseeing the day-to-day work of the Deposit Operations team and supporting our most complex client relationships. Ensures the team is delivering high-touch service to internal and external clients, supports the team in providing a wide range of administrative and clerical tasks, facilitating the implementation of new deposit services, and demonstrating our Core Values.


How You Will Get the Job Done:

  • Training & Development: Supervises the work of Deposit Operations and Electronic Payment Specialists team. Accountable for partnering with Operations Management to develop approach for training and development activities. Responsible for delivering training activities that promote growth and development for the staff. Ensures training promotes consistency, accuracy, and adherence to department processes and procedures. Serves as subject matter expert for the team.
  • Process and Document Management: Composes and maintains accurate documentation for both internal staff. This documentation may include but is not limited to, user guides, procedures, and workflows. Comfortable training staff on systems and processes, in addition to providing ongoing support.
  • Client Support: Actively engage in Deposit Operations phone and email accounts to provide exceptional service to the Bank's clients. Responsible for ensuring the Deposit Operations team is efficiently processing requests such as, but not limited to, checks, wire transfers, ACH transactions, and Exception Item Processing (NSF, non-post, stop payments, chargebacks) with accuracy. Assist in providing awareness of Deposit Management products to other teams within the bank.
  • Account Monitoring & Maintenance: Demonstrates strong facilitation of monitoring of system/ account activity to ensure data integrity. Maintains accordance with audit and compliance, related to all applicable Federal, State, and local regulatory requirements. Identifies, reports, and communicates changes to the department's policies, procedures, and practices.
  • Risk Mitigation and Ongoing Review: Maintains ongoing review and supports the resolution of disputes and inquiries related to existing payments, processes incoming/outgoing wires and ACH files. Helps protect bank and clients from financial loss with unwavering attention to detail.
  • Collaboration: Partners within and across teams to support client experience. Works collaboratively across teams to gather feedback and respond constructively to opportunities to enhance Deposit Operations products, services, and client experience. Maintains a strong communication within the Deposit Operations team and with teams across the Bank.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time without notice.

Requirements:

What Sets You Apart:

  • A role model for our core values: Do the Right Thing, Get Stuff Done (G.S.D.), One Team, and Give Generously
  • Demonstrated commitment to timely, defect free and caring client service
  • Knowledgeable of bank policies, procedures, and regulations
  • Is accountable for demonstrating compliance with the Bank Secrecy Act, Privacy of Consumer Financial Information and all other federal and state rules and regulations as it pertains to their position at the bank.
  • Responsibly manages increased risk /limit thresholds
  • Professional and client focused
  • Stay abreast to current trends in electronic banking (including online and mobile platforms)
  • Able to perform at a high level in a fast-paced environment
  • Flexible to change in a growing organization
  • Aptitude for problem solving
  • Demonstrate a collaborative work style and respect for others
  • Ability to read and interpret documentation such as operating and procedure manuals
  • Proficient at Microsoft Excel, Word, Outlook and PowerPoint; strong technical ability
  • Excellent verbal and written communication skills
  • An independent, quick learner
  • Demonstrate a high level of organization and attention to detail
  • Able to prioritize and manage multiple projects/tasks
  • Demonstrate a collaborative work style and respect for others
  • Demonstrate self-motivation and present a resourceful work ethic


Professional & Educational Experience You Bring:


A Bachelor's Degree from College or University and a minimum of 3-5 years of experience in banking in and a strong understanding of ACH and electronic payments processing; or equivalent combination of education and experience.


Work Environment*:

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to type, carry, handle and feel objects, reach with hands and arms, talk or hear. The employee must occasionally lift and/or move up to 25 pounds and more with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception in the window environment and the ability to adjust focus.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Travel may be required for this position


*The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Tradition Capital Bank is an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; sex; pregnancy, childbirth, and related disabilities; marital status; status with regard to public assistance; disability; genetic information; sexual orientation, off duty usage of lawful products; familial status; status as a patient enrolled in the marijuana registry program; membership or activity in a local commission; citizenship status; uniform servicemember status; and age; or any other protected class under federal, state, or local law.



PI52dff4dd97a4-25405-35248559

  • Vice President Operations

    4 weeks ago

    minneapolis, United States Advanced Operations Partners Full time

    We have an opportunity for a full-time VP of Operations for a private equity-owned food produce company in Minneapolis, MN. The company processes fruits and vegetables for retail and food service customers. The facility has about 450 employees. The plant uses a combination of manual (hand cutting and packing fruits and vegetables) and automated...

  • Vice President Operations

    4 weeks ago

    minneapolis, United States Advanced Operations Partners Full time

    We have an opportunity for a full-time VP of Operations for a private equity-owned food produce company in Minneapolis, MN. The company processes fruits and vegetables for retail and food service customers. The facility has about 450 employees. The plant uses a combination of manual (hand cutting and packing fruits and vegetables) and automated...

  • Vice President Operations

    4 weeks ago

    Minneapolis, United States Advanced Operations Partners Full time

    We have an opportunity for a full-time VP of Operations for a private equity-owned food produce company in Minneapolis, MN. The company processes fruits and vegetables for retail and food service customers. The facility has about 450 employees. The plant uses a combination of manual (hand cutting and packing fruits and vegetables) and automated...

  • Business Development Officer

    2 days ago

    Minneapolis, United States gpac Full time

    "Is it just me, or do deposits seem to grow every time you're around?" About Us: Our bank is a leading financial institution committed to providing exceptional banking services and innovative financial solutions to our customers. We are seeking a highly skilled and motivated Business Development Officer (BDO) with a strong focus on deposits to join our...

  • Business Development Officer

    4 days ago

    minneapolis, United States GPAC Full time

    "Is it just me, or do deposits seem to grow every time you're around?" About Us: Our bank is a leading financial institution committed to providing exceptional banking services and innovative financial solutions to our customers. We are seeking a highly skilled and motivated Business Development Officer (BDO) with a strong focus on deposits to join our...

  • Business Development Officer

    4 days ago

    minneapolis, United States GPAC Full time

    "Is it just me, or do deposits seem to grow every time you're around?" About Us: Our bank is a leading financial institution committed to providing exceptional banking services and innovative financial solutions to our customers. We are seeking a highly skilled and motivated Business Development Officer (BDO) with a strong focus on deposits to join our...

  • Director of Warehouse Operations

    2 months ago

    Minneapolis, United States Advanced Operations Partners Full time

    We have an opportunity for a full-time Director of Warehouse and Distribution role for a food produce company in Minneapolis, MN. The Private Equity-owned company processes fruits and vegetables for retail and food service customers. The facility has about 450 employees. The plant uses a combination of manual (hand cutting and packing fruits and vegetables)...

  • Director of Warehouse Operations

    2 months ago

    minneapolis, United States Advanced Operations Partners Full time

    We have an opportunity for a full-time Director of Warehouse and Distribution role for a food produce company in Minneapolis, MN. The Private Equity-owned company processes fruits and vegetables for retail and food service customers. The facility has about 450 employees. The plant uses a combination of manual (hand cutting and packing fruits and vegetables)...

  • Director of Warehouse Operations

    1 month ago

    minneapolis, United States Advanced Operations Partners Full time

    We have an opportunity for a full-time Director of Warehouse and Distribution role for a food produce company in Minneapolis, MN. The Private Equity-owned company processes fruits and vegetables for retail and food service customers. The facility has about 450 employees. The plant uses a combination of manual (hand cutting and packing fruits and vegetables)...

  • Operations Specialist

    4 weeks ago

    Minneapolis, United States Sail Full time

    Job DescriptionJob DescriptionDescription:About UsSAIL is a team of dedicated property experts. Asset optimizers. Experience creators. We take a concierge approach to property management, where every aspect of marketing and operations is handled with care and precision. We build thriving communities with our residents and form lasting partnerships with our...

  • Warehouse Operations Specialist

    1 month ago

    Minneapolis, Minnesota, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Warehouse Operations Specialist to join our team at Sam's Club. As a key member of our distribution center, you will be responsible for maintaining and processing shipments, receiving merchandise, and organizing the Receiving area in accordance with Company policies and procedures.Key...

  • Lead Insurance Denials Specialist

    4 weeks ago

    Minneapolis, United States Center For Diagnostic Imaging Full time

    RAYUS now offers DailyPay Work today, get paid today RAYUS Radiology is looking for a Lead Insurance Denials Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together As a Lead Insurance Denials Specialist, you...

  • Operating Room RN

    2 months ago

    Minneapolis, United States AB Staffing Solutions Remote Work Freelance Full time $2,496

    Are you ready to explore new places while building your resume? At AB Staffing, we specialize in placing healthcare providers in facilities throughout the United States. Our travel assignments range from three (3) months to one year and can be added to another assignment or area, giving you the opportunity to broaden your horizons and choose a different...

  • Security Operations Specialist

    4 weeks ago

    minneapolis, United States Insight Global Full time

    Desired Qualifications:Customer Service/Call Center ExperienceTrust Operations Plusses:Finance Degree Call Center experienceTrust 3000, CSS, CSM, Salesforce, Outlook, NEXEN, BBH and DTC Day-to-day:Insight Global is hiring for a Security Operations Specialist II to join one of our largest Financial Clients. This individual will be apart of a team of 14...

  • Security Operations Specialist

    4 weeks ago

    Minneapolis, United States Insight Global Full time

    Desired Qualifications:Customer Service/Call Center ExperienceTrust Operations Plusses:Finance Degree Call Center experienceTrust 3000, CSS, CSM, Salesforce, Outlook, NEXEN, BBH and DTC Day-to-day:Insight Global is hiring for a Security Operations Specialist II to join one of our largest Financial Clients. This individual will be apart of a team of 14...

  • Security Operations Specialist

    4 weeks ago

    minneapolis, United States Insight Global Full time

    Desired Qualifications:Customer Service/Call Center ExperienceTrust Operations Plusses:Finance Degree Call Center experienceTrust 3000, CSS, CSM, Salesforce, Outlook, NEXEN, BBH and DTC Day-to-day:Insight Global is hiring for a Security Operations Specialist II to join one of our largest Financial Clients. This individual will be apart of a team of 14...

  • Operations Leader

    4 weeks ago

    Minneapolis, Minnesota, United States Minnesota Medical Specialists Full time

    Minnesota Medical Specialists seeks a seasoned Operations Director to lead and manage the twelve-person Operations Department. Key responsibilities include overseeing field services scheduling, managing consumable parts and equipment inventory, and directing efforts to achieve operations KPIs. The ideal candidate will have demonstrated leadership capability,...

  • Call Center Operations

    4 weeks ago

    Minneapolis, United States Internet Brands Full time

    Description Position: Call Center Optimization Specialist About Us: Premier Disability Services, LLC® is a full-service Social Security Disability advocacy firm. We assist individuals in successfully obtaining their Social Security Disability benefits. About the Role Call Center Optimization Specialist is responsible for real time monitoring of the call...

  • Warehouse Operations Specialist

    1 month ago

    Minneapolis, Minnesota, United States Minneapolis Public Schools Full time

    Job Title: Warehouse Specialist, ReceivingJob Summary:Minneapolis Public Schools is seeking a highly skilled Warehouse Specialist, Receiving to oversee the delivery and receipt of food, supplies, and materials for the District's culinary and wellness services central kitchen facility.Key Responsibilities:Receive and process food supplies and materials in a...

  • Business Development Officer

    4 days ago

    Minneapolis, MN, United States GPAC Full time

    "Is it just me, or do deposits seem to grow every time you're around?" About Us: Our bank is a leading financial institution committed to providing exceptional banking services and innovative financial solutions to our customers. We are seeking a highly skilled and motivated Business Development Officer (BDO) with a strong focus on deposits to join our...