Dispatch and Logistics Specialist
2 days ago
Section 1 Identifying Information
Jason's Deli: Dispatch and Logistics Specialist
Status: Non-Exempt
Reports to: OTR Logistics Director
Department: JDD
Prepared: May 30, 2024
Section 2 Position Purpose
The Dispatch and Logistics Specialist will be responsible for booking all loads for
CDL drivers through job boards and/or in house, assist with broker
communications, driver location and status updates. This person will also support
the dispatch team along with any other job duties assigned by management, such
as organizing and maintaining of all billing and records. The ideal candidate has a
strong understanding of logistics, excellent communication skills, and the ability
to manage multiple tasks in a fast-paced environment.
Responsibilities
Dispatching (60%)
Provide driver location and status updates
Issue EFS checks
Serve as a primary point of contact for drivers, carriers, and internal teams,
providing real-time updates on load status and addressing issues promptly.
Resolve any issues that arise during transportation, including delays, route
changes, and other logistical challenges
Billing (20%)
Ensure all billing packets are 100%
Invoice all approved packets
Send invoices to brokers
Record Keeping (20%)
Maintain accurate records of shipment details, load assignments, and
delivery status using dispatch software.
Audit freight paid and charged
Skills/Abilities
2+ years in a dispatch, logistics, or transportation coordination role;
experience with backhaul operations is preferred.
High school diploma or GED required; a degree in logistics, supply chain
management, or a related field is a plus.
Must be willing to subject to pre-employment screening.
Strong organizational skills, attention to detail, and a proactive approach to
resolving issues.
General knowledge of Microsoft Office Suite and strong data entry skills.
Ability to work in a fast-paced, dynamic environment with changing
priorities.
Section 5 Essential Job Functions
1. The ability to stand or sit for extensive periods of time.
2. The ability to perform a variety of jobs at a very rapid pace.
3. The ability to maintain regular, predictable attendance.
4. The ability to understand and to follow directions.
5. The ability to work well with others.
Job descriptions should be reviewed, minimally, each year during the annual
evaluation process.
Mission - To Make Every Customer Happy
Purpose - To Improve the Lives of Others through Nourishment of the Body, Mind, Heart, and Spirit
Core Values - The Highest Personal Standards
A Great Place to Work
Out of this World Hospitality
Only the Highest Quality Food Served Safely
A Healthy Growing CompanyCompany DescriptionA family-owned deli restaurant chain, Jason's Deli was founded in Beaumont, Texas, in 1976 by Joe Tortorice, Jr. and now has more than 240 locations in 27 states. In 2005, Jason's Deli was the first major restaurant concept to ban artificial trans fats in the U.S. and later became the first to eliminate high-fructose corn syrup. At Jason's Deli, regardless if you seek a gluten-sensitive menu, vegetarian sandwiches, healthy kids' meals or if you would like to build your own salad at their famous salad bar, you will be delighted by the bigger choices of better food, from healthy to indulgent. \r
\r
Mission - To Make Every Customer Happy\r
\r
Purpose - To Improve the Lives of Others through Nourishment of the Body, Mind, Heart, and Spirit\r
\r
Core Values - The Highest Personal Standards\r
A Great Place to Work\r
Out of this World Hospitality\r
Only the Highest Quality Food Served Safely\r
A Healthy Growing Company
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