Rental & Transportation Coordinator

6 days ago

Grapevine, United States Elite Material Handling LLC Full time
Job DescriptionJob DescriptionDescription:

Rental & Transportation Coordinator

Elite Material Handling, LLC is the premier material handling company in DFW and Houston. We strive to be the customer’s first choice in the material handling industry, and it all begins with our employees. Our experienced and highly trained staff are quick-thinkers and solution-minded professionals, ready to help with any problem, whether it’s forklift sales, equipment rental, warehouse equipment and racking, dock & door, service and more.


Job Summary

The Rental & Transportation Coordinator plays a key role in delivering exceptional customer service while contributing to department profitability. This position involves managing equipment rentals, ensuring timely delivery, and exceeding customer expectations through accurate agreements, optimized orders, and meticulous record-keeping. In this dynamic, fast-paced environment, you will focus on maximizing each customer’s order by optimizing product volume and pricing, ensuring on-time delivery, and ensuring customer satisfaction. Your responsibilities include selling and facilitating rental agreements, negotiating orders, maximizing rates, and gathering complete customer details. You will also manage customer accounts and process credit applications for new clients.


The Rental & Transportation Coordinator is responsible for ensuring that equipment purchased is delivered on time.



Requirements:

Key Job Responsibilities

· Coordinate rental details including equipment requirements, availability, and suggesting suitable attachments/accessories.

· Manage rental contracts and supporting documentation accurately in the rental and invoicing software.

· Handle contract amendments, suspensions, and terminations while ensuring timely equipment collection.

· Processing credit card rentals, obtaining prepayment and deposit if required, checking to see if additional equipment is on rent to customer.

· Organizing transportation schedule (i.e., coordinating deliveries and collection) and optimizing the use of haul trucks.

· Preparing equipment for rental and loading and unloading equipment

· Additional duties as assigned by department manager.


Job Requirements

· 1 to 2 years rental experience preferred.

· Ability to multi-task in a fast paced, technology driven, service environment.

· Ability to utilize the available time to organize and complete work within given deadlines.

· Must be able to communicate effectively, verbal, and written, with management, co-workers, and customers.

· High School Diploma required.

· The selected candidate will be required to pass a criminal history background check.


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to maneuver, handle or feel, and hear and talk. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move parts and equipment up to 75 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.


Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work is performed in an office and warehouse / distribution center setting. Employees may work with co-workers’ side-by-side with a moderate level of activity being performed.

*This job description is subject to change at any time.


Elite Material Handling, LLC considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.


#EMH

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