Part- Time Receptionist
3 weeks ago
We are seeking a Part-Time Receptionist to join a team based in Minneapolis, Minnesota. The primary function of this role is to manage the front desk operations, including handling reservations and providing excellent customer service. This role presents an opportunity to work within a dynamic environment, contributing significantly to the smooth running of our operations. The Front Desk operates 7 days a week. You will be working 15-25 hours a week, not 7 days a week. The front desk is open from 8am - 5pm on Mondays, and 8am-9pm Tuesday - Sunday.
Responsibilities:
• Handle the front desk operations, ensuring efficient management of customer interactions and inquiries
• Take and process reservations for various events, adhering to the established guidelines and procedures
• Collaborate with the food and beverage team to manage event reservations and ensure optimal customer experience
• Maintain accurate customer records, updating them as necessary to reflect changes in reservations or customer details
• Provide excellent customer service, creating a friendly and welcoming atmosphere for all visitors
• Manage multiple tasks simultaneously, such as answering the phone while recording reservations
• Use the reservation system effectively to manage bookings and maintain accurate records
• Maintain a professional demeanor at all times, providing a positive representation of our organization to all visitors
• Proficiency in answering phones
• Strong customer service skills
• Experience with data entry tasks
• Competence in email correspondence
• Excellent interpersonal skills
• Proficiency in Microsoft Excel, Outlook, and Word
• Ability to organize files effectively
• Experience in scheduling appointments
If you are interested, please give us a call at (952) 473-0442.
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